3 out of 5.0, Reviewed Sep 22, 2016
Over promised on add-in functionality that was not within their core competency. Both the vendor and our HR teams should have been more attune to deficits in capabilities of the prescribed system in comparison to prior product mix. All cost savings of moving to the cloud suite of tools was lost due to having to move part of the functionality back to the original provider (benefits). To be clear, Workday did exactly with they promised. Unfortunately, they also knew exactly what the HR team needed and did not walk away from the sale on the functionality that was not a fit for our company. We paid for implementation they knew would fail. Ultimately HR signed a contract without VMO review and the VMO was called in to "fix" the iron clad agreement. It was our organizations' fault. When we asked to negotiate a different value back to our company knowing we could not use the benefits module, Workday was inflexible. Lesson learned: Do not be enamored with the whole suite of tools in the cloud. Make sure every module will work to your expectations before you sign the contract.
Do your due diligence. Listen to the experts. Only use the portions of Cloud providers suite of tools that meet your needs and be willing to have a multi-tool solution.
Said no to our implementation plan and refused the business for that portion of the implementation
Include the VMO/Sourcing in the process from the beginning. Not be enamored with the promise of Cloud and bundled Suites.
In the core modules that worked
3 out of 5.0, Reviewed Dec 2, 2015
It was a great experience considering our very aggressive timelines.
5 out of 5.0, Reviewed Oct 5, 2015
Features and functionality and speed with which we were able to utilize. Time to value was excellent.
Start light if you can and adopt payroll after base HCM functionality implemented.
Performance, flexibility, and the fact it is in the cloud -i.e. no technical support required.
Custom reporting and analytics capabilities for managers should be enabled out of the box
Better focus on recruitment functionality.
Focus on time capture solutions and interfaces earlier in the process.
1 of 1 peer(s) found this review helpful.
4 out of 5.0, Reviewed Oct 5, 2015
Very strong methodology and implementation. Consultants willing to go above and beyond to ensure successful deployment of the solution. Product and services leaders were engaged at all stages of the project and - much more importantly - post go-live.
Conduct BPM/BPR before engaging, and TEST TEST TEST.
Demonstrated high rate of evolution and improvement of the product. Very engaged at the customer success levels.
Has its own taxonomy and no ability to use "friendly" field terms to adapt to my institution's nomenclature. Very confusing to end users and non-technical team members.
Ensure consistency in message delivery/recommendations from one consultant to the other, and between consultants and project manager.
Ensure business processes are mapped for current state, and decision makers have a clearly articulated vision of what the future state of the processes should be.
Growing set of capabilities with each release !
4 out of 5.0, Reviewed Oct 4, 2015
Workday collaborated with our company to solution the implementation and to meet the needs and requirements of the Business and IT teams.
Ensure that both the Business and IT teams are in the room when decisions need to be made, and that there is complete clarity with both teams.
The ease of use of the application and its adoption into the company. It is very intuitive.
Frequency of the changes to the application causes the team to be in a constant testing mode.