3.9 out of 5.0 (10 ratings)
10 Verified Reviews

Virtual Office

Outdated technology

The program does not work well with windows 10, and UI being outdated over the years, and it is not responsive.

Virtual Office

8x8 is a no brainer, we have used them for over 50 remote offices over the last 7 years

We bring up many remote offices for our projects, and the ease, speed, and functionality of 8x8 services are a clear winner for us, providing all the functionality needed with a solid, always available platform.

Virtual Office

8X8 Works well with flexibility

Because it was new to us, we had to adjust our thinking about this type of service. Getting use to the nomenclature also was a learning curve. The flexibility is expansive and we took advantage of it for our requirements.

Virtual Office

The service works as advertised, but expect some pain if your an enterprise customer.

The vendor has been fatastic to work with, however they seem to be struggling with some growing pains. Moving up market into the enterprise space requires a change of mindset vs. small business. They are saying the right things and trying to mature as a business to address the enterprise market needs. With that said, they are absolutely trying to do the best for their customers and will bend over backworks to make the customer happy. I see the majority of their challenges simply being moving upstream. They have a great product and a fantastic senior team driving them forward.

Virtual Office

hard to use

Describe what has worked well and what hasn't. Hard to use.

2

Virtual Office

8x8 VO makes your job easy and efficient.

Very easy to use and extremely efficient product.

1

Virtual Office

Go live went very well with minimal hickups.

The core telephony product has met our expectations but the Virtual Office product including the conferencing capabilities are rough around the edges. Integration into Active Directory is weak and certainly into the Microsoft Office stack.The mobile client also needs some work. All this being said, given the object to get better quality and reliability for dialtone we are pleased.

1

Virtual Office

A solid SaaS Provider of cloud telephony services. eg: Unified messaging

Overll a good experience.

1

Virtual Office

Implementation was more involved than I thought

Great

1

Virtual Office

Good experience with 8x8.

This product was by far the easiest to deploy and met almost all of our requirements.

2