4 out of 5.0, Reviewed Nov 9, 2015
Good services and products for the most part, delivering good value for money. Support services do not always meet expectations in terms of resposniveness.
Ensure that expected levels of integration amongst individual services and associated SLA's are well specified ahead of deployment, also ensure that the support model is in place before setting the solutions productive.
The vendor would further consider the user experience aspects. While the individual services are quite mature and provide expected benefits, overall they do require the user to enter into a range of user interfaces, which is something that you would not expect from a UC solution now a days.
Given that we had chosen a staggered deployment approach, it is recommended that services should be stabalized after each individual step.
Rich in functionalities and options, the OBS menu offers the required capabilities.
OBS is a very flexible and agile partner that helped us to efficiently deploy the solution.
2 of 2 peer(s) found this review helpful.
3 out of 5.0, Reviewed Nov 8, 2015
Quite okay when it runs a good solid product.
Be on top of the game.
Easy to support.
The ability to add specific requirements.
More mature platform and use the right consultants.
Not to be an early adapter (VPO).
VPO is realy needed, but it should be of good quality. SSC in Egypt has to improve.
Integration and deployment seems to be difficult.
1 of 1 peer(s) found this review helpful.