Jan 5, 2017
Bandwidth is a factor in voice quality and phone connectivity, but other than that everything has worked as expected and excllent.
Dec 9, 2016
A very simple service that is easy for a small business with no real IT support to install and maintain. Support has been fantastic. Other features like audio/video conferencing are more difficult to use.
Dec 7, 2016
It was a bit of a learning experience as we rolled it out. We tested Cisco phones and Polycom phones. We decided on Polycom because the user interface is more appealing and more Presence buttons are available. QoS needs to be configured on network routers to have the best experience.
Oct 20, 2016
Has moved along right on track so far. They were good about setitng expectations for number transfers etc., so no disappointments with slow transfers. They have the implementation process down very well, and very mature process.
Oct 18, 2016
RingCentral's customer service, and techincal experience has made it a pleasure to work with them. Their product is always efficient, easy to operate from an IT perspective, is flawless when it comes to the hardware, and intuitive for the endusers.
Oct 18, 2016
RC implementation wss hands one and very attentive to makning the rollout a success. The overall experience has been positve, user adoption was the biggest hurdle to overcome.
Aug 2, 2016
Voice quality of conference calls are clear - as good or better than land lines. End user software installation is extremely simple. Simple to use.