4.4 out of 5 (17 Ratings)

17 Verified Reviews

RingCentral Office

Roll out was easy, but time consuming due to low resources.

Very experienced and good customer service.

RingCentral Office

Simplify Your Telco in One Easy Step

Working with RingCentral has generally been a good experience. Their platform is relatively easy to implement and appears very stable at this point. Coming from 10 years in the Cisco world, having a single vendor for both the hardware/service of the phone and the telco itself has been both a cost savings and an administrative savings.

RingCentral Office

Implementation took careful planning, but it has become always on, dial tone once again.

We deployed to 95% of our >1000 US based employees in August, 2016. there have been very few hiccups since then. We rolled out physical phones "to all", softphones as desired and mobile clients. We're also using RCMeetings extensively. Financials (payments) have caused some churn, but so did our previous big three telephony company billing systems.

RingCentral Office

great product if you never need advanced technical support

Ring central is great from the aspect of self-support. Unlike Comcast, I am able to add new numbers and users right from the portal and it prorates my bill and everything is ready to go. Sometimes with Comcast, it would take 3 weeks to get new seats/numbers added into our portal. Their support for anything difficult is pretty bad, though. We used ring central and then tried to use the AT&T office at hand and we canceled our service because of the support.

1

RingCentral Office

Easy and user friendly

Slight issues with phone disconnect randomly but overall had a great experience with the way the system works.

RingCentral Office

Easy to launch with support available as needed.

Deployment was manageble and support was available.

RingCentral Office

The perfect phone system for a sales team

Ring Central has been a great addition to our company as we have, and in the process, of moving all our processes into cloud based systems. This was the step we took for our business lines to do so as we can easily add new employees at little cost and can use a desktop or phone. Great for a company with many sales reps. Issues we have is some minimal disconnects from the internet which puts our phones out of use for a few minutes. Also, some of the desk phones we purchased will decide when and if they want to work on their own accord. I suggest not purchasing phones from Ring Central and just stick to a cell phone app or desktop with headset.

RingCentral Office

Implementation was smooth and well managed but needed some level setting and acclimation

Strong implementation methodology across the backend Project Management services and front end deployment team.

RingCentral Office

Excellent value - lots of features for little $$

Very quick response to calls and emails for support. Overall, great service for the cost.

RingCentral Office

Start to finish great team to work with

From the begining our sales rep was awesome. Once we signed an order, we were passed to the project management team. Great experience there. We talked with their implementation/user training team and they had great material to share with our users that needed little to no modifying. We are now in the process of rolling out our European offices.