4.5 out of 5 (13 Ratings)
Mar 17, 2017
Slight issues with phone disconnect randomly but overall had a great experience with the way the system works.
Mar 14, 2017
Deployment was manageble and support was available.
Mar 14, 2017
Ring Central has been a great addition to our company as we have, and in the process, of moving all our processes into cloud based systems. This was the step we took for our business lines to do so as we can easily add new employees at little cost and can use a desktop or phone. Great for a company with many sales reps. Issues we have is some minimal disconnects from the internet which puts our phones out of use for a few minutes. Also, some of the desk phones we purchased will decide when and if they want to work on their own accord. I suggest not purchasing phones from Ring Central and just stick to a cell phone app or desktop with headset.
Feb 25, 2017
Strong implementation methodology across the backend Project Management services and front end deployment team.
Feb 15, 2017
Very quick response to calls and emails for support. Overall, great service for the cost.
Jan 31, 2017
From the begining our sales rep was awesome. Once we signed an order, we were passed to the project management team. Great experience there. We talked with their implementation/user training team and they had great material to share with our users that needed little to no modifying. We are now in the process of rolling out our European offices.
Jan 5, 2017
Bandwidth is a factor in voice quality and phone connectivity, but other than that everything has worked as expected and excllent.
Dec 9, 2016
A very simple service that is easy for a small business with no real IT support to install and maintain. Support has been fantastic. Other features like audio/video conferencing are more difficult to use.
Dec 7, 2016
It was a bit of a learning experience as we rolled it out. We tested Cisco phones and Polycom phones. We decided on Polycom because the user interface is more appealing and more Presence buttons are available. QoS needs to be configured on network routers to have the best experience.
Oct 20, 2016
Has moved along right on track so far. They were good about setitng expectations for number transfers etc., so no disappointments with slow transfers. They have the implementation process down very well, and very mature process.