3.3 out of 5 (3 Ratings)
May 8, 2017
There were several issues with rollout and responsiveness when issues arose. Call recording was not managed well initially and things were dropped. However, the company has subsequently been responsive and fixed the issues we encountered. Now, there are no complaints or issues.
Dec 6, 2016
Not a user friendly interface, and support is spotty at best.
Dec 7, 2015
The solution is rock solid. If you want VOIP, you'll get VOIP. The reason they aren't rated higher is due to the fact that they are several major revisions behind the underlying (Cisco) platform's latest iteration, as well as the fact that the experience with support has been middling.