4.1 out of 5 (75 Ratings)
Feb 21, 2017
Great seamless multi device platform (video conferencing, phones, messenger, etc) . Can be integrated with existing office products.
Jan 25, 2017
Cisco is a solid platform that provided many of the features that we were looking for. They were not the least expensive bid by far and that almost had us changing our minds but we stuck to a proven history of quality products and good customer support. We employed the assistance of a third party vendor to assist with a smooth transition for our users and it paid dividends. There is a big difference between managing a CallManager system and configuring one from the ground up. On the night of the cutover we were all fairly certain something was going to catch us by suprise but that was not the case. We went live the next day with new phone lists on everyones desk and the day went very smooth. We were showing people how to use the new phones more than troubleshooting issues. A good team is the best way to make a project like this a sucess and we had one.
Jan 25, 2017
Webex CMR (Cloud Meeting rooms) allowed us to forgo expensive onpremise video / room system bridging hardware & software. The inclusion of CMR under WebEx was a plus and a pay as you utalize approch
Jan 17, 2017
Generally good but considering it is a crucial application for golbal organization, any setbacks such as WebEx not being able to start or not being able to call back are HUGE issues however less they are in terms of probability, as the impact is HUGE, the overall risk is HUGE
Dec 14, 2016
Very good communications
Dec 7, 2016
Cisco solution has been good and services our company well.
Dec 6, 2016
Application is mature and integrates well.
Dec 2, 2016
My overall experience has been fine
Nov 21, 2016
Proven solution. Straightforward to implement.
Nov 11, 2016
Prices = each year , service contracts had increased costs. Good Initial prices , but upgrades or expansions expensives. Price model changing from time to time, changed our initial business case ( going bad) UX = Poor Third parts integration (p.e. Skype for business)= poor