4.1 out of 5.0 (72 ratings)
68 Verified Reviews

Cisco Unified Communications, Cisco WebEx

Uptime & usability

Generally good but considering it is a crucial application for golbal organization, any setbacks such as WebEx not being able to start or not being able to call back are HUGE issues however less they are in terms of probability, as the impact is HUGE, the overall risk is HUGE

Cisco Unified Communications

Implementation was a little challenging but well worth the final results

Very good communications

Cisco Unified Communications, Cisco WebEx

Cisco Collaboration Provides Much Needed Services

Cisco solution has been good and services our company well.

Cisco Unified Communications

Complex upgrade that needed good planning

Application is mature and integrates well.

Cisco Unified Communications, Cisco WebEx

Excellent CISCO Services and Hardware

My overall experience has been fine

Cisco WebEx

Implementation was smooth and customization was not challenging.

Proven solution. Straightforward to implement.

Cisco Unified Communications

Stable Solution, Poor UX, increasing prices after initial installation.

Prices = each year , service contracts had increased costs. Good Initial prices , but upgrades or expansions expensives. Price model changing from time to time, changed our initial business case ( going bad) UX = Poor Third parts integration (p.e. Skype for business)= poor

Cisco Unified Communications

Cisco is awesome, but very expensive.

Great working products and 24/7 support. Although super expensive so we are now considering Mitel.

Cisco Unified Communications

Simplification and enhanced user experience.

The Unified communication has simplified the user experience. The virtual phone has helped with working remote.

Cisco Unified Communications

UC successful implementation

We had a great relationship with the 3rd party consultant. They were very knowledgeable and helped us implement a major change without impacting our Healthcare business operations. It did take us an extra year to implement the solution across our system. The solution is very powerful and gives us a lot of options as we move forward. The only issue was the wireless handsets were not tough enough to last. We have replaced over 40% of the wireless handsets over the past 15 months. Also the roadmap