3.9 out of 5.0 (145 ratings)
133 Verified Reviews

Lync 2013, Skype for Business

Vendor Satisfaction with product

Vendor has seemless application and user friendly

Lync 2013

Performs as expected, still has some behavioral nuances that require workarounds

Overall the product performed as we needed it to, although we were unable to utlize more advanced features due to the like for like nature of the contract.

Skype for Business

Implementation was reasonably easy but need qualified staff within the company

Vendor can be somewhat rigid.

Lync 2013

Implementation was easier & product integrates well with Exchange and Microsoft Office.

Lync replaced traditional PBX and conferencing systems, thereby saving the company money on hardware and licensing costs. It integrated well since my company primarily uses Microsoft products, from Window Operating Systems to Exchange and the entire Microsoft Office product suite. Lync offers a smooth integration of technologies However, while Lync makes communication easier, voice and video does eat up network bandwidth.

Lync 2013, Skype for Business

The solution integrates well into our Ecosystem, however substantial user training needed

The Vendor's implementation was fairly robust at the time. While we have outgrown the original implementation it is still running strong.

Lync 2013, Skype for Business

Microsoft SKYPE for Business a solid, dependable product

Experience has been good. Main glitches has been with people outside of our tenant. That is a big problem for our clientel (teachers). Each year, it has gotten much better. Unfortunately, we've had to work through several kinks to get to this point!

Skype for Business

Easy to implement and scale across the organization

Being able to communicate internally, both onsite and remote was a huge value add. The maturity of the software, continued support and ease of use made this solution perfect for employee communications.

Lync 2013

Great Implementation, upgrade later a bit challenging.

Great partner.

Skype for Business

Implementation was a little rocky, but overall satisfied with product and services.

Implementation was a little rocky, but overall satisfied with product and services.

Skype for Business

Using the software is super easy. just wished that you can copy and paste images when mes

Skype for business software have been really helpful to our company. Before we used to livemeeting and lync to be able to do conference calls with out client. Now we only have to use 1 software that can do everything as far as communicating to our staff