out of 5.0,
Jun 8, 2015
"Verizon Unified Communications and Collaboration as a Service (UCCaaS)"
Good product, poor service.
Implementation support very poor.
What one piece of advice would you give other prospective customers?
Plan roll-out completely.
What do you like most about the product or service?
Ease of use.
What do you dislike most about the product?
Long time to implement.
What one thing do you wish the vendor did differently?
Upfront time estimates of implementation.
If you could start over, what would your organization do differently?
Choose another vendor. Many delays and obstacles to implementation.
Product capabilities - overall comment
Service & support - overall comment
Once support is engaged, it is fine.
Integration & Deployment - Overall comment
Many delays and technical difficulties.
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