Dec 29, 2016
This is a solid product that does what it says it will do. Flexible yet stable foundation.
Dec 13, 2016
It is a good product, The vendor is quick to respond but sometimes lack giving you "why this happened" answers.
Dec 7, 2016
Driving factor was great technical support though that has been falling a bit over the last few years. Product is a good blend of features and usability. Steep learning curve, but simple to maintian. GUI driven admin with full access to the device via CLI, including custom scripting.
Dec 7, 2016
Traffic and usage reports are excellent and include graphs. Easy to implement & quick support when needed.
Nov 29, 2016
The biggest complaint is their lack of transparency when they experiece an outage. In the past three years, they have had two outages that have affected email delivery. In both instances, they have failed to provide any tangible updates on the issue while it is ongoing. Occasionally, we do encounter false positives, but on the whole, it was preventing 1000 spam messages emails per hour when we implemented. By using this service, we've reduced the overhead on our internet connection and internal systems. It also sets us up to easily transition to Office 365.
Jul 27, 2016
My responsibilities are spread out across 6 cities in 5 states. As the only IT person for this company, I needed a solution that allowed me to manage all devices in one cloud dashboard. I also get excellent service when I call into the helpline. I have never been put to a robot.