4.2 out of 5 (22 Ratings)
Feb 16, 2017
Our goal was to secure our open internet connections with a product that did not require large resources to install and manage. We found our match with the SonicWall product. Of our biggest concerns we had in selecting a firewall, was the ability to block categories and specific URLs as needed. The flexibility of the SonicWalls interface allows us to do so. Many years ago, I created documentation on a standard setup which stays true to this day. Several of my staff have implemented SonicWalls on their own and many have commented on its ease of use. Occasionally, we'll need to go to the SonicWalls to update firmware and you can do so on your own. Other than that, the TZ series have been very maintenance-free, never requiring someone to be on-site at 3:00 AM. License management, pulling inventory and re-licensing process is simple. Dell offers a portal that unifies all of your registered products and lays out the options in a simple way. In fact, I had purchased a license in error. I called up Dell SonicWall and the representative on the line refunded my purchased and had made a suggestion based on my need.
Feb 15, 2017
Can get hold of their support anytime, support out of India, support engineers definitely know what they are doing. Our unit started acting recently, they were able to fix it online. Support is good.
Jan 25, 2017
good phone tech support
Jan 19, 2017
Mature product with comprehensive feature set, intuitive user interface & simple upgrade path.
Jan 17, 2017
The implemetnation was fairly straight forward, and the migration from our older Cisco was somewhat cumbersome.
Jan 11, 2017
most services require licensing, most options can be managed without the extra licenses but requires more maintenance and expertise
Jan 9, 2017
Dell consulted Nitor (3rd party) to assist with the implementation and setup. Dell sales and support was great to work with and products were delivered as expected. Nitor was experienced and very knowledgeable on the product. Their assistance to setup and convert from Cisco was excellent. Conversion was ontime and we experienced very little disruption.
Dec 15, 2016
Easy to implement and add to our curent setup
Dec 13, 2016
Support was excellent and determining the proper fit for the organization's need,
Dec 13, 2016
My experience with the Sonicwall NSA3500 as well as the support team has been terrific. One of our routers started acting up and after a night of troubleshooting with their support center it was determined they would send me a replacement which they did and it arrived quickly. Even though we had an issue with one of our routers, due to Sonicwall's commitment to their customers and business integrity I made recommendations that we stay with them as well as renew all licensing when the time is due.