5 out of 5.0, Reviewed Jul 28, 2016
Dell performed a pre-assessment at no charge to determine the sizing requirements for our environment.
Make sure you size your environment properly prior to purchase.
Price, features and support costs.
Happy with purchase decision.
Would have moved to this solution earlier.
Things went exactly as planned.
We performed the integration internally with support from the vendor.
1 out of 5.0, Reviewed May 11, 2016
Constant stability issues. Vendor acknowledged bugs that affected the service for months at a time. Daily service interruptions and frustrating UI.
Instability. Log analysis was very painful.
Actually QA the product. Deliver on the services promised.
More thorough evaluation to ensure we knew what we were getting into.
Product, on paper, is capable. Not in the real world though.
Support was unable to solve our issues.
Integrated with AD for logon information. That was it for us.
1 of 1 peer(s) found this review helpful.
4 out of 5.0, Reviewed Mar 15, 2016
Product is solid. Support is weak to lousy.
Solid Product. If you need help, consider other products.
Cost and reliability. Usually, works forever.
Hours wasted on the phone getting real support.
Improve time to actual support (cut the red tape for beginner people). Also would add a cloud control feature for firmware updates, programming across many sonicwalls and backup configurations.
Take support into account. Sonicwall Support has always been week and very costly time wise. I would put emphasis on choosing a good support structure.
Every time you call in you are faced with did you turn the key, did you plug it in, did you see lights blinking, did you check your connections, did you put the latest firmware on it.