Jan 17, 2017
The implemetnation was fairly straight forward, and the migration from our older Cisco was somewhat cumbersome.
Jan 11, 2017
most services require licensing, most options can be managed without the extra licenses but requires more maintenance and expertise
Jan 9, 2017
Dell consulted Nitor (3rd party) to assist with the implementation and setup. Dell sales and support was great to work with and products were delivered as expected. Nitor was experienced and very knowledgeable on the product. Their assistance to setup and convert from Cisco was excellent. Conversion was ontime and we experienced very little disruption.
Dec 15, 2016
Easy to implement and add to our curent setup
Dec 13, 2016
Support was excellent and determining the proper fit for the organization's need,
Dec 13, 2016
My experience with the Sonicwall NSA3500 as well as the support team has been terrific. One of our routers started acting up and after a night of troubleshooting with their support center it was determined they would send me a replacement which they did and it arrived quickly. Even though we had an issue with one of our routers, due to Sonicwall's commitment to their customers and business integrity I made recommendations that we stay with them as well as renew all licensing when the time is due.
Dec 12, 2016
The support from the vendor when needed was satisfactory
Dec 9, 2016
SonicWALL has always been a great organization even through the Dell buyout. Support is responsive with all issues I've had and they are always introducing new features/functionality
Dec 8, 2016
The vendors of this product were easy to work with, negotiated price and features. The product vendor does have to do a better job of training and providing documentation to the customer. Technical support is very good, knowledgeable, and answers calls quickly.
Dec 7, 2016
We had little to no down time. We were able to program all the sonicwalls prior to implementing them. The setup was simplified and any questions were answered.