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wan-optimization cisco All Markets > WAN Optimization

Cisco

4.5 out of 5.0 (4 ratings)

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We have aggregated ratings data on Cisco but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Cisco ISR G2

    Great ISR G2 devices but wish Cisco kept licensing as it was (simple)

    Overall Comment

    Great relationship with Cisco and partners. Pre-sales assistance from Cisco partner and post-sales support with Cisco smartnet. Now licensing for Cisco has changed

    What one piece of advice would you give other prospective customers?

    get well informed on new Cisco licensing as they're no longer perpetual licenses for many of the new devices including ISRs

    What do you like most about the product or service?

    performance and reliability of Cisco ISRs

    What do you dislike most about the product?

    the new licensing (SW) but it applies only to new ISRs like the 4000 models

    What one thing do you wish the vendor did differently?

    kept the licensing features perpetual; you can still purchase but I believe soon you will not have that option and have to acquire the Cisco ONE licensing

    If you could start over, what would your organization do differently?

    not much, maybe review licensing features


  • 5 out of 5.0, Reviewed

    Product(s): Cisco 4000 Series Integrated Service Router with Application Experience (ISR-AX)

    Cisco ISR4451 is fantastic edge router

    Overall Comment

    Overall the Cisco ISR4451 performance is well suited for the cost.

    What do you like most about the product or service?

    Performance and features


  • 4 out of 5.0, Reviewed

    Product(s): Cisco 4000 Series Integrated Service Router with Application Experience (ISR-AX), Cisco Intelligent WAN (IWAN)

    Implementation has been good so far. Very good vendor support.

    Overall Comment

    Experience has been very good.

    What one piece of advice would you give other prospective customers?

    Get started early on building your requirements.

    What do you like most about the product or service?

    Very good support.

    What do you dislike most about the product?

    Some components can be a little pricey.

    What one thing do you wish the vendor did differently?

    I'm satisfied so far.

    If you could start over, what would your organization do differently?

    Nothing.

    Service & support - overall comment

    Support has been very good.

    Integration & Deployment - Overall comment

    Integration with existing customer base has been good.


  • 4 out of 5.0, Reviewed

    Product(s): Cisco Intelligent WAN (IWAN)

    Transport independence saves money and delivers big value

    Overall Comment

    We are already seeing wins in the networks ability to overcome carrier outages transparently. Application monitoring, performance assurance and load balancing are key benefits we are driving for the business while we ensure optimal use of our network.

    What one piece of advice would you give other prospective customers?

    buy LiveAction.

    What do you like most about the product or service?

    network visibility and application management.

    What do you dislike most about the product?

    Capital expenditure required.

    What one thing do you wish the vendor did differently?

    Cisco should provide a GUI of their own and not have you buy a separate product to manage graphically.

    If you could start over, what would your organization do differently?

    Nothing.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
4.3

Timely and complete response to product questions

(4)
4.5

Pricing and contract flexibility (pricing and terms)

(3)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
4.5

Ease of deployment

(4)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.5

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(4)
4.8

Was the support package worth it?

Yes


Quality of technical support

(4)
4.8

Quality of peer user community

(4)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.8
Section
1

Additional Context

In which region(s) did your deployment take place?

North America

Asia/Pacific

Europe, Middle East and Africa

Latin America