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F5 Networks

4.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on F5 Networks but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Application Acceleration Manager

    A good product for load balancing but very difficult to use in SSO

    Overall Comment

    We used the product also for our SSO service and it was very difficult to make it work. There are several technicals issues faced that make our applications authentication forms are very difficult to integrate to the SSO solution. We planned to have at least 10 services integrated but still have only 3 because of out of budget work.

    What one piece of advice would you give other prospective customers?

    Ask mor for technilogies that will be supported by your SSO product

    What do you like most about the product or service?

    It is very simple to implement with a good cost

    What do you dislike most about the product?

    Technologies integration

    What one thing do you wish the vendor did differently?

    Support

    If you could start over, what would your organization do differently?

    Chose other product


  • 5 out of 5.0, Reviewed

    Product(s): F5 Networks BIG-IP Application Acceleration Manager

    Very simple to integrate

    Overall Comment

    Very positive

    What one piece of advice would you give other prospective customers?

    Good value.

    What do you like most about the product or service?

    Product capability and simple integration.

    What do you dislike most about the product?

    Frequent version updates. Some software bugs.

    What one thing do you wish the vendor did differently?

    I'm not sure I can think of anything. This was a very positive experience.

    If you could start over, what would your organization do differently?

    Better coordination within teams.

    Service & support - overall comment

    Very responsive


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
3.5

Timely and complete response to product questions

(2)
4.0

Pricing and contract flexibility (pricing and terms)

(2)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
3.5

Ease of integration using standard APIs and tools

(2)
3.5

Quality and availability of end-user training

(2)
4.0

Ease of deployment

(2)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

Yes

I’m unsure


Timeliness of vendor's response

(2)
4.0

Was the support package worth it?

Yes


Quality of technical support

(2)
4.0

Quality of peer user community

(2)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.0
Section
1

Additional Context

In which region(s) did your deployment take place?

North America