4.1 out of 5 (14 Ratings)

14 Verified Reviews

SteelHead

Implementation has been somewhat hampered because we use Hyper-V as our virtualization

Overall experience with Riverbed has been good. Tech support is knowledgeable and response times are usually very quick. Our support engineer is usually very accessible if I need quick and/or escalated support, otherwise, when going through normal support channels it has usually been a good experience.

Riverbed Application Performance Platform, SteelCentral, SteelHead

early zero touch deployment, excellent performance, saves costly MPLS upgrades

Extremely professional team - both Sales and SE Committed and consistent follow ups Partnered as if its their own setup versus just to complete a sale Understood business complexity, timelines and willing to put client's interest ahead of their own Excellent technology and delivered RIO in less than a year as projected and helped alleviate costly bandwidth upgrades

SteelHead

Riverbed was easy to implement and performed as expected from day one.

The Riverbed deployment was a great success. It is a solution that I would recommend again.

SteelHead

Riverbed - a good strategy initially, now not so much

Great product and was easy to deploy. We have over 55 units currently in production. Only issue seems to be harddrives blow out from constant writes and rewrites. Units are starting to show their age, but Riverbed has not provided a good replacement strategy. No good direction in SDWAN or Cloud and WAN Optimization may no longer be a requirement for us. Current plans are to retire the Riverbeds without replacement. The company seems confused about their direction and focus. The addition of OpNet and WireShark seems to have misdirected the company/

SteelHead

Poor serivce

At first technology leader, but as time moved along solution got more expensive, yet competitors closed the gap. Support is extremely poor. Typically have incidents lasting weeks while trying to resolves issues. The support teams spend time pointing fingers internally. Instead of resolving incidents, sales tries to sell us other products to resolve issues with products already purchased.

SteelHead

Riverbed Steelhead runs itself

Once configured, the device is self-maintaining.

SteelHead

good

implemented and realized initial optimization as expected

SteelHead

Success story when Infrastructure and Applications both won.

Imediately improved application performance and were able to demonstrate value to the business. Key was bringing in applications teams early and often to provide metrics and help champion the initiative

SteelCentral

Technology great, needs better consulting

Not always bringing best technical experts - more a technology provider than a businss partner. Excellent technologyd delivering great value on bandwidth.

SteelHead

scoping, Implementation was simple. product works well.

Purchased three 7070 WAN optimizers for my data center. WAN optimization is between 20-75% depending on application/protocol. Product can increase latency / slow performance on some protocols / applications that are encrypted. Meed to create bypass rules for those to avoid the issue