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wan-optimization silver-peak All Markets > WAN Optimization

Silver Peak

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): VX Virtual WAN Optimization Software

    Implementation was childs play. Easy implementation, major benefit in a very short time.

    Overall Comment

    Successful!

    What one piece of advice would you give other prospective customers?

    Test-drive the product as per the availability online from Silver Peak and set it up in a production environment with a low-risk process. You will find yourself to be amazed by its performance and a workable setup in 15 minutes might solve a lot of operational problems in either MPLS or SD-WANs.

    What do you like most about the product or service?

    The smooth implementation and quick wins.

    What do you dislike most about the product?

    The stability of the GMS management system.

    What one thing do you wish the vendor did differently?

    Pro-actively advise on the implementation.

    If you could start over, what would your organization do differently?

    Prepare a better adoption of the implemented product instead of a fit-in deployment.

    Integration & Deployment - Overall comment

    No issues to be mentioned.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Was the support package worth it?


Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa