3.3 out of 5 (6 Ratings)
Feb 28, 2017
Features and functionality are second to none. This has really helped us specifically in the area of pick, pack, process, and parcel ship operations. We utilize the JDA WMS for applications that require us to go above and beyond our in-house WMS's capabilities. Upgrading can be a challenge so make sure you have contingencies in place prior to any go-live.
Feb 21, 2017
JDA clearly has world class solutions but the go-live support and on-going fixes have not been very good. I would recommend using a 3rd party to help support deployments and ongoing modifications.
Jan 19, 2017
Lots of delay due to complexity of the tool and SOW changes that caused the cost to increase over the budget.
Dec 11, 2016
JDA professional services billing practices have been problematic. Engagement model has not been satisfactorly beneficial
Dec 9, 2016
The relationship is lumpy. Things go well for a while, then go poorly for a while. Lots of transitional periods with the vendor due to M&A and employee turnover.
Dec 2, 2016
All in all good.