5 out of 5 (2 Ratings)
Dec 8, 2016
Good: On-Site support during go-live and post go-live. Implementation team going over and above to ensure fully functional at go-live. Support team for post go-live activities. Understanding the specifics of our business. Ability to work with different technologies; i.e., mobile devices, browsers, etc. Continued support from the vendor's project manager. Versatality, agility, responsiveness, and flexibility. To Work On: Ensuring our business requirements are clear to all. Standardized vendor's documentation.
Dec 5, 2016
From the beginning, the Softeon team provided expertise, a strong vision, and a tailered solution to meed our fulfillment needs in the simplest form possible. Their continued support is incredible, and for every question on enhancing processes, they have multiple options to consider.
Nov 18, 2016
Implementation was excellent, support pre and post launch was good, ongoing configuration extensions have been invaluable.