4.6 out of 5 (7 Ratings)

6 Verified Reviews

Softeon Warehouse Management System

We made the right decision

Softeon delivered on every commitment

Softeon Warehouse Management System

Maurice Sporting Goods partners with Softeon to power it's supply chain into the future

Softeon was able to step into a challenging situation with a very condensed timeline delver us a highly functional WMS platform. Thier project managment team was excpetional. After go live, if issues have come up they are very responsive and turn around any tickets in a brief period of time. One of the neat things about Softeon is the Indisn development group that suplements thier tem in the US. You leave at night with a problem and come back in the morning with a solution. They have been able to address all of our unique business needs with custom work, if their core functionality does not handle it natively. From top to bottom a first class company.

Softeon Warehouse Management System

Steady State achieved after relatively short but challenging effort. Gaps remain however

Service level and responsiveness from all of their support staff has been above average or better. Communication has at times however been unclear and imprecise leading to delays or issues.

Softeon Warehouse Management System

Softeon true partner in helping achieve business goals through their SCM software suite.

Good: On-Site support during go-live and post go-live. Implementation team going over and above to ensure fully functional at go-live. Support team for post go-live activities. Understanding the specifics of our business. Ability to work with different technologies; i.e., mobile devices, browsers, etc. Continued support from the vendor's project manager. Versatality, agility, responsiveness, and flexibility. To Work On: Ensuring our business requirements are clear to all. Standardized vendor's documentation.

Softeon Warehouse Management System

Unbelievable-Softeon delivered on time, and for the price quoted!

From the beginning, the Softeon team provided expertise, a strong vision, and a tailered solution to meed our fulfillment needs in the simplest form possible. Their continued support is incredible, and for every question on enhancing processes, they have multiple options to consider.

Softeon Warehouse Management System, Other...

Implementation was excellent and additional functionality easy to add to the system

Implementation was excellent, support pre and post launch was good, ongoing configuration extensions have been invaluable.