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web-application-firewall barracuda-networks All Markets > Web Application Firewall

Barracuda Networks

4.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on Barracuda Networks but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Barracuda Web Application Firewall, Web Security Service

    Administration is User Friendly

    Overall Comment

    SPAM Filter worked well; minimal false positives

    What one piece of advice would you give other prospective customers?

    Make sure your environment or backend systems are compatible

    What do you like most about the product or service?

    Simplicity

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Better integration with Public Cloud

    If you could start over, what would your organization do differently?

    Nothing

    Service & support - overall comment

    Support is excellent


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Analytics User

System Administrator

Technical assessment

User Training


In which region(s) did your deployment take place?

North America