4.1 out of 5 (23 Ratings)

23 Verified Reviews

NetScaler Application Delivery Controller

Implementation was easy and little support was needed

The product was realitively easy to install and configure, when we had questions the vendor was responsive

NetScaler Application Delivery Controller, NetScaler SDX, NetScaler VPX

Dependable product with decent support and documentation

Overall product is good, occasional bugs/stability issues to be expected of any vendor. Technical support ranges from poor to excellent depending on the support engineer or escalation engineer you get.

NetScaler AppFirewall

Netscaler meets our needs!

Get support in a reasonable timeframe if we had to contact them

NetScaler Application Delivery Controller, NetScaler MPX, NetScaler VPX

Technology is rock solid but some configuration learning curve.

The technology and design of the appliance are very good. Setting up and configuring with the Java GUI interface was painful but has since been improved to an HTML5 interface. There is not well built in reporting but Citrix is bringing better reporting tools to external systems such at NetScaler Insight to are no extra charge for base functionality.

NetScaler MPX

Great product, poor & expensive support

Product/technology is sound, but support is very expensive and not worth the $.

NetScaler VPX

Keep Legacy Features

Like their products - They don't do a good job of explaining compatibilty changes with new / legacy versions

NetScaler VPX

Complicated setup but very stable operationally

Product performs as expected, though the interface is a bit confusing to follow and manage. The original implementation with v10 was Java, which looked fine, but was very difficult to get running properly. Version 10.5 switched to HTML5, which is much better visually and from a compatibility perspective. We are using the product to front-end our Citrix Xenapp environment as well as to provide both internal and external GSLB services.

NetScaler SDX

SDX - great hardware but terrible support

Citrix is a complex company. On one hand they have superb hardware and sofware products that users can leverage to provide excellent customer experiance. On the other hand Citrix does not provide adequate support for their products making them difficult to support. Even at Platinum level, their helpdesk does not provide good technical support and will only help with break fix. Citrix consulting can be used to fill this gap, but that is a very expensive solution. We utilize 2 SDX units in an HA pair. To implement we used Citrix consulting to design and preload our SDX units. They failed to do an adequate job and we were force to reconfigure th eunits on our own. Training was never provided as the hours were burning during the failed config attempts.

NetScaler MPX

Citrix Netscaler

Implementation of Netscaler was relatively easy

NetScaler MPX, NetScaler VPX

Implementation was smooth

Satisfied with the entire experience