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web-application-firewall juniper-networks All Markets > Web Application Firewall

Juniper Networks

3.5 out of 5.0 (2 ratings)

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We have aggregated ratings data on Juniper Networks but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): SRX Series - Web Application Firewall

    Very stable hardware with high performance.

    Overall Comment

    We use some of this products in our datacenter.

    What one piece of advice would you give other prospective customers?

    It´s a stable hardware and software. Also the software is good for scripting and offers a good and easy to use API.

    What do you like most about the product or service?

    It´s a stable hardware and software. It is good to connect different customers to one central system (virtual router, NAT, ...). A high number (> 300) of sub interfaces per physical interface is possible.

    What do you dislike most about the product?

    There are not enough hardware models in the high end range. For very good reliability you need a model that extremely exceeds your requirements for throughput.

    What one thing do you wish the vendor did differently?

    The marketing for his products and for the strategy aren´t very transparent.

    If you could start over, what would your organization do differently?

    Nothing. It is the perfect hardware for this environment. The hardware and software suits perfect to our requirements.

    Service & support - overall comment

    We use a support contract with service manager. This makes it very easy to open and escalade cases.

    Integration & Deployment - Overall comment

    The integration with professional services was good.


  • 3 out of 5.0, Reviewed

    Product(s): SRX Series - Web Application Firewall

    Implementation wan't bad, but stability of the code was issue specially with clustering

    Overall Comment

    Simpler deployment model then may have worked better, but have number of stability issues.

    What one piece of advice would you give other prospective customers?

    make sure you understand the stability implication

    What do you like most about the product or service?

    high performance

    What do you dislike most about the product?

    unstable code

    What one thing do you wish the vendor did differently?

    deliver stable code

    If you could start over, what would your organization do differently?

    would go with simpler, more segregated deployment model

    Product capabilities - overall comment

    high performance, good reputation company, unsatisfactory stability

    Service & support - overall comment

    with number of issues, Juniper has provided dedicated SME for our account.

    Integration & Deployment - Overall comment

    followed their best practice and deployment itself was relatively easy


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(2)
4.5

Timely and complete response to product questions

(2)
4.5

Pricing and contract flexibility (pricing and terms)

(2)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(2)
4.5

Ease of deployment

(2)
3.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.5

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(2)
4.5

Quality of technical support

(2)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
3.0
Section
1

Additional Context

What was the nature of your involvement?

Implementation, Maintenance or other IT support

Technical Assessment


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

North America