3.5 out of 5 (11 Ratings)
May 23, 2017
AT&T is a stable and reliable production for the most part. Some call drops have been reported and call quality varies at times. The ability to load the APP to our cell phone and track meetings was most helpful for meetings outside my work hours. It is easy to use and flexible. AT&T pricing is negotiable so you can pay by the services you use or pay a flat fee.
Mar 14, 2017
On the whole, it was a good experience even though there were certain road blocks
Mar 9, 2017
AT & T Connect is a very bad product. They update the platform frequently and folks are constantly having to update the software before launching a meeting. Very dislike by the entire organization. Just learned that they are moving to WebEx and abandoing Connect.
Mar 2, 2017
Ease of use is good.
Feb 22, 2017
Terrible support and clunky interface. Switched to Google after 2 months.
Jan 19, 2017
The implementation of the service went well. Since then, many of our users find that AT&T Connect is cumbersome and not always reliable. Since then, AT&T has partnered with Cisco on their WebEx platform. We are in the process of migrating away from Connect to WebEx.
Dec 20, 2016
Product works well in a global organization, good voice clarity, abvility to screen share
Dec 2, 2016
All is going well
Oct 25, 2016
Very difficult to get a hold of someone to edit account information. Help tickets take a long time. We also weren't communicated when new versions would be released in advance, so we had several surprises.
Sep 21, 2016
SLAs do not match the negative experience or business disruption.