4.2 out of 5 (73 Ratings)

71 Verified Reviews

Cisco WebEx,Jabber

Instant On Implementation with a strong and intuitive interface.

Implementation to end users was relatively seemless. Could have been more end user training but, application is relatively intuitive for end users to pick up.

Cisco WebEx

Legacy product that still performs

Very few outages and managed tougher dial in integration with AT&T. Good overall service.

Jabber

Unified Communications using Cisco Jabber

Streamlined communications and enhanced productivity by integrating presence, instant messaging and call features

Jabber

Cisco Jabber Client

Vendor has been great to work with and stays on any issues until the issue is resolved.

Cisco WebEx

Amazing product. Helps to attend the meetings from any technology platform/ device.

The best thing about this product is it provides a multidevice interface. I can connect to the meetings from my laptop, tab, phone, almost any device that I use in my day to day life.

Jabber

Cisco Jabber, a fluid communication solution with minor flaws

Implementation of the product was overall smooth. With the domain integration and MIcorsoft Outlook, it makes it easy to connect all domain users into one pool of communications and visibility. Updates come regularly with more features and easiness of use. The interface is minimalistic and friendly. We have two issues with Cisco Jabber. One issue is erroneous status of the user. Sometimes, a user will be seen as offline to all, despite being online. The second is impossibility of sharing images in conversations with more than 2 users. For some reason the image selection tool is disabled if a conference chat (more than 2 users) is initiated. In our opinion, this is the biggest flaw in Jabber with no promise of the fix. Previously, we used Softros and we had a few corruption issues which resulted in profile rebuilt and recovery.

Cisco WebEx,Jabber

Smooth and easy implementation

Implementation went surprisingly well and was well adopted by employees as a communication & collaboration tool.

Cisco WebEx

Additional features were needed to satisfy End Users

As an end user stakeholder the change was significant =. Cisco has also made a number of upgrades based on user feedback.

Jabber

Efficient, Effective In House Communication

To date the software has worked wonderfully to meet the needs of all employees. The ease with which users can communicate and exchange ideas using the software has been trully beneficial to our overall efficiency.

Cisco WebEx

WebEx For Marcom & Collaboration

Not as responsive as ideal. Lots of "it's just down right now.. sorry". Market leader broad but basic functionality costly (lots of upsell/add-on features)