4.4 out of 5 (67 Ratings)

66 Verified Reviews


Easy implementation, intuitive for most users, good support

The product has performed as expected and customer support has been great when needed. Many staff was already familiar with the product from use with partner organizations but there were some challenges and limitations in support material available for those who were not.


Great conferencing tool -easy to use

Great tool, easy to use and deploy


Easy to acquire and easy to implement

This is the easiest voice and video conferencing software to use based on our comments from our customers.


Puts you in the drivers seat to assist your users.

This is a great tool for providing Technical assistance to End-users working outside the office / off network.


Easy to Use, Great Customer Support

Support is always available for questions or assistance with complex groups, as well as online training for new users if they feel it is necessary. The user interface is very intuitive and makes it easy for first time users. Host control works well and have had no reliability issues with service overall.


Fine. Everybody uses it. Didn't knock our socks off.

Meh. It worked. It was fine. But it wasn't a compelling product, and we felt it was a bit pricey for what we got. We were originally attracted to it for the "all web" client, but then the purchased version required a thick client.

GoToMeeting, GoToWebinar

Works great

Very good

GoToAssist, GoToMeeting

Feature rich, and end user friendly.

Overall, this vendor allows us to use and keep using the software with minimal interruption. When placing a support call, we do get multiple follow-ups and requests to upgrade but it is at a minimum.


Usability is not the best

It's not the best solution - but it works for us at the moment


Go-to-Meeting is simple to download, install, and use

Overall is was a smooth experience. No problems, simple to download and install. Simple to launch as it is all through the web browser on a company website.