5 out of 5.0, Reviewed Oct 6, 2015
As a cloud service this product works on any network connected device - ipad, iphone, mac, windows, android, etc.. This gives this product a significant advantage to conduct web meetings with anyone inside and outside our organization. For advanced features the client does need to be downloaded but for most users this is not a requirement for a typical online meeting. Overall, the experience has been excellent but occasionally there are quality of service issues which could be occurring for any bandwidth limitations anywhere in the local network or internet.
Capability to use any device, with or without a client to host, and participate in multiple types of collaboration and web meetings.
Updates at this time are not predictable, but older clients typically will work without issues so an immediate update is not required if a user is about to host a meeting.
Nothing at this time.
The product works on a range of devices through a web browser only, and will also work with a client install to utilize advanced features, administration and management.
As stated previously, the issues that occur are due to network issues of the user. This system requires very little bandwidth when compared with other like solutions due to data compression when compared to Microsoft, IBM and other solutions for online collaboration.
The product just works with no user instruction needed other than what is provided in the help file for the users currently utilizing this tool.
4 out of 5.0, Reviewed Oct 5, 2015
Implementation was very good. They had a team focused on our rollout and user adoption.
Develop a strategy for getting your users comfortable with web conferencing. Possibly select standardized AV equipment if possible to make it easier to support.
Ease of use, high quality VoIP, HD video.
Frequent updates to the client and the fact it has a client, and is not fully browser based (which is due to the HD video, which is very nice).
They have gone through several changes at the C level and had some challenges. We believe they may be back on track now.