5 out of 5.0, Reviewed Dec 2, 2016
It's worked great for us.
It's easy to manage
Uptime, and reliability
4 out of 5.0, Reviewed Dec 2, 2016
The vendor that provided the implementation did an excellent job
To start out with troubleshooting workflows before signing onto the project
Ease of Use
Online Support uses 3rd party vendors who don't always know what they are talking about
Develop action plan around troubleshooting Skype issues.
4 out of 5.0, Reviewed Nov 30, 2016
Much lower maintenance option to start movement of organization to the Office 365 "cloud". Already had an existing base of Lync and Communicator users, so movement to the cloud was mych easier.
Ensure that you have a strong rollout plan and involve your support/help desk personnel in the very first pilot.
Stable platform and convenience of communication.
Provide more practical advice on how to implement. Third party consultants helped more, but in some regards we were on our own.
Make the move sooner!
4 out of 5.0, Reviewed Nov 30, 2016
Initially we had some struggles getting all our end users to be able to install it successfully (Win7 home to Win 10 Pro and everything in between caused issues). But we are now all Win 7 Pro and Win 10 Pro with moving to all Win Pro by end of fiscal year in June 2017. No issues currently. Very usefull for what features we use it for. Mostly for chat, voice chat and some video conferencing. Even some IT remote support with giving access to techs to have hands on access to staff machines to do basic support.
Research the software to be sure it will do all you need it to do now and what you would like to be able to do with it in the future, and do plenty of bench testing before rolling it out.
ease of use for the end user with latest updates this past year.
Skype for Business cannot directly link with Skype customers.
Nothing that comes to mind. They did what we expected.
Do some bench testing on all OS versions we currently have deployed.
5 out of 5.0, Reviewed Nov 30, 2016
Everything work as planned. Only difficulty is determining the correct licensing for the product. Needed help from consultants.
5 out of 5.0, Reviewed Nov 29, 2016
The product is excellent and is very similar from a supportability standpoint to the previous versions. It was tricky to implement and ran into a few road blocks. The vendor found out late that the version of Exchange we were running was not supported. This forced us to perform an upgrade of our exchange environment prior to finishing the upgrade to Skype for Business. Once we found this issue we decided to confirm all systems that interface and check for functionality. We checked operating systems supportability as well as other platforms. We found a few issues, but those risks were manageable and unavoidable.
Ensure Exhange environment is on the correct versions for the features you wish to utilize. Exchange 2007 is not support with Skype for Business Server 2015.
Skype for Business integrates very well into AD, Exchange, Outlook, and the Office Suite. It upgrades side-by-side and is easy to migrate users from the old version to the new version with a click of a button.
Its inability to integrate with older versions of software and provide backwards compatibility. The systems are not much different. Heavily relies on SSL Certificates from External and Internal Sources, which expire at set intervals and add support requirements to the system.
Being the experts of the platform and being the expert implementors, they should have known before the SOW if our Exchange environment was supported by Skype for Business 2015.
Do a full assessment of all systems that integrate with the platform (Exchange, AD, and any others). Ensure you check the Skype Client Compatibility matrix and all versions you have in your environment for functionality. This would have helped us plan more appropriately prior to building out the systems and finding these challenges before go-live milestones.
This would be Completely Satisfied but the Exchange 2007 lack of support has affected this for that reason.
3 out of 5.0, Reviewed Nov 22, 2016
Again Issues with incorrect issues cost more time as expected. Good cost effective solution
The plan should be selected with a view on the it-strategy
More secure yolutions for the pstn calling (e.g. password for every session)
Direct buy all needed licenses. Later license groth is a controlling mess
4 out of 5.0, Reviewed Nov 9, 2016
Fully met expectations
Avaiability and supports mobility
Further reduce bandwith requirements
More user involvement
5 out of 5.0, Reviewed Oct 20, 2016
this software works great for communicating with other users eithin the company
this is a great software and should be considered as a way to communicate with associates
it is slow sometimes
satisfied with the support
5 out of 5.0, Reviewed Aug 15, 2016
The product was implemented well and performed outstanding.
Push forward now.
made it easier to intergrate with on-premise and cloud services in a hybrid capacity.
Phase approach when implementing many features.
Great support for the implementation.