Zoom Video Communication

4.8 out of 5 (72 Ratings)

70 Verified Reviews

Zoom

Easy to use

We use Zoom.us for all our administrative meetings and trainings with in our 9 sites. We find it to be very easy to use. The staff and managers love the flexibility and easy access. The ROI is on less travel and more collaboration between departments is amazing!

Zoom

Zoom implementation response: excellent, simple to use, full featured, cost effective

all contact with Zoom staff was professional and even fun. Very knowledgeable and helpful.

Zoom

Extremely satisfied, no complaints!

We contacted Zoom as we on-premises Lync environment and current conferencing functionality was lacking in features and completely unreliable. In addition, we are focused on a "cloud first" infrastructure philosophy. Based on Zoom's feature set, and especially on the Zoom Room product (which sold us on Zoom), we decided to move forward with Zoom. We found the pricing to be less than other competitors while still giving us an enterprise feature set. Working with Zoom has been a pleasure; our Sales Rep was always willing to jump on a call if I had questions about features and after we signed with Zoom, we were assigned a Success Manager who guided us on our deployment and training. We are in the process of our Zoom TRoom deployment and have engaged Zoom Professional Sevices for this implementation. Again, could not be more pleased with that deployment. Our internal client have been extremely satisfied with Zoom over our previous conferencing solutions.

Zoom

Zoom is the premier video conferencing and communication platform available

Zoom has been a great investment for our company. It has increased efficiencies at all levels and has given our company the tool it needs for staying connected and focused on communication.

Zoom

Zoom video conferencing is a great product that will enhance every company that uses it.

Zoom is an excellent product with outstanding customer support. We tried Zoom video conferencing for quite a while testing it and it performed well in every category. it is very easy to implement and train users on. Once the end users saw how easy it was compared to older Polycom video room solutions they immediately took to it. The implementation cost is about 1/2 of what a traditional Polycom video room system cost. Our company is very pleased with the product.

Zoom

Zoom - Easy in. Stable. Great desktop and mobile video-conferencing experience.

Zoom is easy to get started with and has one of the best "trial" mode models out there. You are basically given full and free integrated meetings (voice, video, desktop sharing) out-of-the-box with the only major limitation being limited to 40-minute meetings (this could be a blessing in disguise for organizations afflicted with meetings that regularly exceed their allotted time). Their mobile client probably offers the best experience out of any of their competitors in that it's easy to start and share meetings. The video quality is good, even when coming across a completely cellular connection. After an initial trial period, we made the decision to upgrade to business-level plans that opened up some new features, the key feature being able to hold meetings that were longer than 40-minutes. The only caveat I would bring up as a warranting a closer look is their auto-renew policy. This probably isn't an issue for corporations that expect to continue on indefinitely or are more disciplined to opt-out of their policy in advance; however, it's quite easy to get automatically signed up for another year of a paying Zoom plan if you don't opt-out of the auto-renew. That being said, it was an easy enough experience to work with Zoom support to downgrade out of the auto-renewed plan and obtain a refund. Overall, this is a great video-conferencing product with a fantastic mobile client. Stability and service are excellent as well - I've had no issues holding regular international (US to Australia) conference calls.

Zoom

Best web conferencing on the market, constantly making improvements

Always available to answer any questions either by email, live chat, or a pre-scheduled meeting.

Zoom

Easy to use and feature packed, Zoom is taking off in online learning programs.

The rollout has been smooth and the platform has been received well by users. Zoom support has been very helpful during the rollout, responding quickly to questions and helping us find solutions for users with specific requirements. Zoom's advanced interactive features such as breakout rooms and polling are what set it apart from competitors. These features are being used frequently in our online learning programs.

Zoom

Zoom - A good Solution for our needs

We are very happy with Zoom. We often have calls with over 12 participants, some of whom have poor (or slow) internet connectivity. Zomm handles it well. Our needs are not very demanding, but we want our product of choice to do what we need well. Zoom certainly qualifies.

Zoom

Excellent web and audio conferencing platform

Zoom are a great company to deal with with a great product. Their solution was the only one on the market that provided web conferencing with multi-screen support and a PSTN audio bridge They've remained friendly and helpful as they have grown, and introduce new and useful features to the platform regularly.