Zoom Video Communication

4.7 out of 5 (23 Ratings)

21 Verified Reviews

Zoom

Implementation was easy, a good first SaaS/Cloud adoption for a risk adverse company

Implementation and relationship management with the vendor has been a breeze. Their customer success people have been quite helpful and offer support and training for our employees. This has been one of the earliest SaaS/Cloud solutions adopted by my organization and the rollout has been quite successful. Zoom represents a huge upgrade over the previous conference solution used by the company in terms of ease of use and access for employees.

Zoom

Zoom is simply the best product in the market in its space

Product and team exceeded my expectations

Zoom

Full service product at a reasonable cost

Solid product offering full funhctionality.

Zoom

Effortless implementation with a customer centric focus

Overall, I am very satisfied with the implementation experience. I like that Zoom provides customer success members who help guide the users how to use the product. This will hopefully alleviate a number of questions I am asked and gave the responsibility of training to Zoom, the people who know the product best. Everybody was very attentive/responsive in helping make sure we got up and running quickly.

Zoom

Works as I'd hoped, cant force my users to use it (YET!)

Initial demos were consise even for my end-users, who were selected based on technical capablilities :)

Zoom

Implementation was easy and my team is very happy with Zoom

Zoom was very helpful giving us generous pricing and got us up to speed using their product very quickly.

Zoom

Comprehensive Solution With Agile and Flexible Company

Exceptional support and great flexibility in designing final solution

Zoom

Easy Implementation; Significant Cost Savings

Implementation was fairly simple and support from vendor was sufficient. Testing occurred with a small set of user who recommended full adoption by the institution. New service will provide significant savings once fully adopted and accepted by all users.

Zoom

Great experience

Awesome experience. This cloud baseed solution is easy to adopt and easy to use. No-nonsense English terms of use makes it easy to understand what you're signing up for

Zoom

Smooth, easy implmentation and great customer service

The vendor was very hands on throughout the sales process, and the demo period gave us ample time to make sure their tool would fit our needs. They were very knowledgeable and willing to help us through technical issues prior to even paying for their service. They also made sure that our users received training after the purchase.