4 out of 5.0, Reviewed Sep 7, 2016
They have a constant dialogue with us on what we need to make our business successful and then work on ways to incorporate it into their roadmap.
Be open with your business objectives to make sure that your goals align with their roadmap.
Their account management is great to work with.
Their inability to keep up with my team's roadmap.
I wish they had containers as part of their platform.
We would have established a tighter operating model with Acquia before beginning and truly understand how their operations worked in order to plan our support structure. Ensure that our systems and their integrations were identified earlier in the process.
4 out of 5.0, Reviewed Aug 25, 2016
Describe what has worked well and what hasn't. Acquia Cloud offered a headache free way for us to manage our global website infrastructure. By taking the "server" level functionality out of the equation, we were able to focus on core application development, and the continuous patch and maintenance of the servers was eliminated from our internal team responsibilities.
Both Pantheon and Acquia offer good solutions, depending on your development needs, pick the right one.
Would like a more scalable financial model based on usage.
About the only change would be to include Acquia Lift on the platform at the start rather than retrofit.
Glad you had a good experience. Would you please share what stood out? Easy to create a ticket and very fast turnaround
5 out of 5.0, Reviewed Aug 16, 2016
Easy to implement; met our needs without excessive costs.
Easy to use, continual improvements, low cost
Pleased with the capabilities.
We have not purchased service or support
5 out of 5.0, Reviewed Aug 11, 2016
Acquia supported Drupal implementation very well Expertise and knowledge of Drupal Consulting and technical Account Management
Set yourself up for success - ensure have right people on board up front
It works as its meant to - Vendor support and service is strong
Go harder and faster - bring on more expertise up front
Vendor has been Strong in this area
5 out of 5.0, Reviewed Jul 7, 2016
Customer service and reliability.
Compare apples vs. apples.
Acquia hosts their service on AWS.
There are some limits when it comes to choices for load balancing as well as Acquia's partner for DDoS mitigation and WAF -- though I understand the need to limit choices on a cloud service provider's menu.
Provide more choices in billing and payment.
Move on premises public websites to cloud provider sooner.
5 out of 5.0, Reviewed Jun 7, 2016
easy to adopt. It is open source. We do not need to employ external consultancy services for deploying it. PHP for development is easy to learn.
Find someone know PHP and it is very easy to learn and customize.
open source, strong user community.
Be more agile, start small and roll out earlier for pilot web site.