4 out of 5.0, Reviewed Sep 22, 2016
Great product. Ease to configure. Smooth deployment.
Minimize the templates and components across business divisions. This will speed the implementation process.
Ease of use. The ability for business users to create websites without IT intervention. Easy to maintain and support. State of the art functionality and features.
Support has been responsive to our issues.
4 out of 5.0, Reviewed Aug 17, 2016
Excellent experience with vendor and product, with relatively few late-breaking surprises.
The cloud model is definitely the way to go for WCM, but they are not all created equal. The Adobe Managed Service option for AEM is a great way to go.
Open source stack with open API integration.
We have very few regrets, but it would have helped to fully understand all of the options for deployment topology earlier in the process, in order to communicate them more effectively with stakeholders.
Response from the vendor has been very good.
4 out of 5.0, Reviewed Jul 11, 2016
AEM has enabled our content creators to work with little to no IT involvement. Turn-around time for new content has been reduced significantly.
Dig through the marketing hype and carefully consider your use cases when evaluating AEM.
The platform is flexible once you learn the underlying technologies. Configuring and adding on to the core platform in a supported way is relatively simple for experienced developers.
Allowing for and assisting with early proofs of concept would help the entire organization get on board. Over exaggerated sales hype is easily seen through and people dismiss the underlying value in the platform.
We would more closely control early site development rather than outsourcing nearly all of the work. The costs were higher than expected due in part to the external vendor treating our sites the same way as other sites they've done, then having to rework later.
5 out of 5.0, Reviewed Jun 21, 2016
Adobe treated us as a true partner and they were extremely flexible and agile with the implementation. Additionally, our internal team focused on execution and they were able to complete tasks without defect and keep the business engaged throughout.
Be agile and realistic. 80/20 rule.
Out of the box mobility.
The customizations and the lack of support for them.
A little more clarity up front with the managed service and their ability to support the customizations done throughout the project.
We would put a little more focus on the editors and how many each agency should have. We are already seeing some sprawl with agencies requesting multiple editors which is making it a challenge to keep the content pristine.
4 out of 5.0, Reviewed Jun 16, 2016
Mature product. Still catching up with modern SPA based digital offerings.
Explore how your applications will have to change/evolve to adopt AEM.
More sample interactions with frameworks/libraries being used by the industry.
More through POCs on our tech stack working with AEM.
4 out of 5.0, Reviewed Jun 13, 2016
The tool is very end-user friendly. We were able to push the day to day use to business partners and lower our IT support requirements. The tool is easy to maintain, reuse components, and train new users.
Do your due diligence on selecting the best implementation partner.
Ease of use.
Understanding the complexity of the components that drive performance.
They should vet more thoroughly their recommended implementation partners.
We would spend more time up front on architecture, integration, and performance requirements.
For web CMS this is really one of the best products on the market.
Service and support of the base product is very good. Support of third party implementations can be challenging at times.
Integration and deployment were very straight forward.
4 out of 5.0, Reviewed Jun 2, 2016
Still learning and overcoming challenges.
Do your research.
Ease of use.
Offer more training.
Deploy active active configuration.
4 out of 5.0, Reviewed May 10, 2016
The product combined with the services that Adobe provides enabled us to deliver a complete redesign of our customer website in a very short timeframe (9-12 months).
Make sure Adobe consultation services understands the complexity of your organization.
The quality of web designers and developers with Adobe managed services really know how to deliver quickly on their platform.
The product is so old it has a lot of functionality built into it that can make managing it overwhelming.
Provided more guidance on best practices for deployment and use over just saying they can do anything because they are willing to do anything we ask.
Work with Adobe Managed services directly. Using a third party didn't bring the entire suite of solutions Adobe offers as a viable option but was stitched together from several vendors.
Flexible platform but there are tradeoffs and you have to ask what the trade-offs are from their architects to get the answer otherwise, they will avoid the negative trade-offs which could limit your solution
4 out of 5.0, Reviewed May 6, 2016
4 only because of high prce tag.
Rely on an expert partner. The complexity of the product requires very high knowledge and experience.