3.9 out of 5 (34 Ratings)
Mar 16, 2017
The AEM suite is best in class. However, it is expensive and time consuming to implement. Adobe was great to work with in the beginning, but the support offered during and after implementation varied.
Mar 9, 2017
Adobe oversold the AEM product which ended up costing us years.
Mar 8, 2017
Implementation was only hindered by customizations on existing platform version that needed to be rewritten but overall quite smooth - learned early on to work with vendor due to lack of internal knowledge.
Mar 2, 2017
Adobe's pricing is expensive and complicated. Many of the features are "Addons" and bundled together simliar to a cable provider. If you want a particular feature, you have to purchase a full package of services along with it thereby limiting our ability to take advantage of a lot of the features without additional expense. Support is a very difficult process.
Feb 28, 2017
Overall we have found adobe fairly easy to work with, although logistically given the supplier cheif office is in the US and we have signed an enterprise deal in the UK this caused a few bottle necks in closure of the deal. This aside it has been a relativley easy transaction which has allowed us to intergrate other adobe products with ease.
Feb 27, 2017
Not bad, sometimes they seem unprofessional.
Feb 23, 2017
The overall experience with the vendor and product has been very good. It is advised to go with Adobe Managed services if that is an option .
Feb 22, 2017
The value of AEM is it's integration with the full adobe tool set. However, realizing that potential is challanging and require significant effort up front to configure and resource appropriately.
Feb 21, 2017
Adobe is a good vendor for support and functionality. While their support is expensive, its top notch when you get it. AEM is particularly strong when you consider management of web content. Another strength of AEM is the ease with which it integrates with other services.
Feb 14, 2017
Vendor solution was more expensive than others and their own services team had a conflict with our implementation team.