4 out of 5.0 (21 ratings)
21 Verified Reviews

Adobe Experience Manager

Features are strong, integration is smooth but technical support is not good.

Technical Support is not very efficient, in time and up to the mark as per the brand name. Product is volatile and integration is smooth with other Adobe products.

1

Adobe Experience Manager

AEM was the superior choice

AEM offers more features and has a more polished feel than the other vendors. Adobe and has a proven company track record.

Adobe Experience Manager

Easy Implementation

AEM is an enterprise Experience Management Solution and has helped us to manage our Enterprise content and assets across multiple Business Units & Regions. We are very happy with the way our implementation of AEM has happened and are constantly expanding our AEM footprint by bringing in more and more sites and regions in to AEM.

Adobe Experience Manager

Deep planning/understanding of complexity a must. Implementation partner choice important

Good: Adobe understands scale, and is flexible as far as on-prem vs. hosted. Company has super knowledeable people, a great vision, constant improvements (multiple times/year) for augmentation/integration with their other Marketing cloud services and products...also, seemingly very good integration policies with their friends and frenemies. Bad: sometimes 3rd party dev. organizations seem to struggle to keep up with the latest versions. Also, Adobe knows they are the market leaders, and price accordingly. A "Cadillac product at a Cadillac price",

Adobe Experience Manager

Complex tool with great capabilities

tool is fantastic, responsiveness of prof services team less than stellar. They don't have answers to some questions that we have to research outselves.

Adobe Experience Manager

good cms

good

Adobe Experience Manager

Transition from CQ to AEM not as smooth at it should have been

AEM continues to lead the way in the CMS space, with it's powerful, high-performance architecture. However, while CQ/AEM 5.61 was very stable and predictable, the 6 release was not. Many problems with MongoDb and general authoring bugginess in the interface. This has been greatly improved in 6.2. These sorts of software evolution hiccups are expected, but are especially difficult to accept because of AEM's very high licensing costs.

Adobe Experience Manager

Some customized features were difficult to migrate. Product maturity was not as expected

The project was about migrating from Version 6.1 to 6.2. At the beginning everything seemed to be ease, but some customized featured were difficult to migrate. The product maturity was not as expected, as well.

Adobe Experience Manager

Adobe Experience Manager

Overall the experience with AEM has been fantastic. Quick support and online resources.

Adobe Experience Manager

End product was what we needed, but required more customization than should have been

The product got us up and running quickly and provided good basic functionality to simplify and streamline work. Unfortunately, the product was too simple for our content management needs and we needed to significantly customize. This lead to future upgrade issues that held us back from upgrading for a few years due to cost of rework.