3.9 out of 5 (34 Ratings)

34 Verified Reviews

Adobe Experience Manager

Great platform, too expensive.

The AEM suite is best in class. However, it is expensive and time consuming to implement. Adobe was great to work with in the beginning, but the support offered during and after implementation varied.

Adobe Experience Manager

AEM ... still mostly hype

Adobe oversold the AEM product which ended up costing us years.

Adobe Experience Manager

Complex but straightforward - use a partner with experience for success

Implementation was only hindered by customizations on existing platform version that needed to be rewritten but overall quite smooth - learned early on to work with vendor due to lack of internal knowledge.

Adobe Experience Manager

The upgrade plan for 6.1 was difficult and poorly documented.

Adobe's pricing is expensive and complicated. Many of the features are "Addons" and bundled together simliar to a cable provider. If you want a particular feature, you have to purchase a full package of services along with it thereby limiting our ability to take advantage of a lot of the features without additional expense. Support is a very difficult process.

Adobe Experience Manager

Easy to deal with, still a number of improvements needed to meet FCA regulations

Overall we have found adobe fairly easy to work with, although logistically given the supplier cheif office is in the US and we have signed an enterprise deal in the UK this caused a few bottle necks in closure of the deal. This aside it has been a relativley easy transaction which has allowed us to intergrate other adobe products with ease.

Adobe Experience Manager

We weren't sold a bill of goods, but it doesn't work like I thought it would

Not bad, sometimes they seem unprofessional.

Adobe Experience Manager

" Integration was a breeze and help integrate many siloed products"

The overall experience with the vendor and product has been very good. It is advised to go with Adobe Managed services if that is an option .

Adobe Experience Manager

Understand full scope of needs before begining.

The value of AEM is it's integration with the full adobe tool set. However, realizing that potential is challanging and require significant effort up front to configure and resource appropriately.

Adobe Experience Manager

AEM offers great data handling and is easy to use and modify

Adobe is a good vendor for support and functionality. While their support is expensive, its top notch when you get it. AEM is particularly strong when you consider management of web content. Another strength of AEM is the ease with which it integrates with other services.

Adobe Experience Manager

Implementation is not as simple as indicated during sales process

Vendor solution was more expensive than others and their own services team had a conflict with our implementation team.