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5.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on Enonic but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Enonic XP

    User-friendly and very flexible.

    Overall Comment

    Working with Enonic is really enjoyable. Both with the product and the company. The product is both user-friendly and flexible. The company focuses on good customer service, and meets all of our needs in an excellent way!

    What one piece of advice would you give other prospective customers?

    Make sure to involve the vendor from day one. They will give you input on how to solve your development.

    What do you like most about the product or service?

    The flexibility.

    What one thing do you wish the vendor did differently?

    Not much, I'm very happy!


  • 5 out of 5.0, Reviewed

    Product(s): Enonic XP

    Flexible and user-friendly

    Overall Comment

    Excellent customer service and relation to the main contact. They focus on listening to our needs and find the best solution for us. Their product is also superior in my opinion in terms of user-friendliness and flexibility.

    What one piece of advice would you give other prospective customers?

    Make sure you have a good and thorough sketch and sitemap before you start and include your vendor from day 1. They are the experts and can advise you in decisions. Also important to think through everything twice to ensure there are no surprises at the end.

    What do you like most about the product or service?

    Their technology and how I can as the webeditor use their product in a flexible and easy way. I know we are set for the future.

    What one thing do you wish the vendor did differently?

    I am happy as they are.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(2)
5.0

Timely and complete response to product questions

(2)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
5.0

How long did your deployment take?

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(2)
5.0

Quality and availability of end-user training

(2)
5.0

Ease of deployment

(2)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
5.0

Did you purchase a support package from the vendor?

No


Timeliness of vendor's response

(2)
5.0

Was the support package worth it?


Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

System Administrator

Development/Integration

End User Computing Stakeholder


Why did you purchase the software or service? Multiple responses allowed.

Improve customer relations/service

Cost management

Drive innovation

Improve business process agility

Reduce time to market

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Pre-existing relationships

Product roadmap and future vision

Strong consulting partnership

Overall cost

Product functionality and performance

Strong customer focus

Strong user community


In which region(s) did your deployment take place?

Europe, Middle East and Africa