3.3 out of 5 (6 Ratings)
Jan 18, 2017
The move to Episerver was not a smooth one. I will note that this was not a full implementation of their CMS, but rather we were former Ektron customers and moved intot he Episerver suite. Their client service, customer support and technical support did not meet our needs.
Dec 15, 2016
system doesn't seem as easy to use as other CMS systems
Dec 13, 2016
implementation has some problems due to the CMS company went for a full renovation of staff.
Oct 10, 2016
The performance of the database, as well as the CMS itself, has improved greatly. Not tied to the CMS in particular, but the dev community on Ektron sites as well as Twitter is great.
Aug 17, 2016
We ended up needing to build more customizations than anticipated, but our implementation partner was up to the challenge. Business has been happy with the solution so far.
May 12, 2016
EpiServer is a solid product in the space but requires a bit of technical savvy and customization in order for the implementation to be a success. For us, this was the part of the attraction as the ability to customize appeals us. The strong partner community is a great resource to aid with implementation but involves additional costs. Our biggest point of frustration has been that communication with our EpiServer is extremely limited. They are so focused on their partners that you are almost forced to work with a partner rather than with the company itself. For this reason, the nature of the product seems a bit conflicted. It requires heavy programmatic customization but you are forced to utilize a partner for any help and support you might need.