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web-content-management hpe All Markets > Web Content Management

Hewlett Packard Enterprise

4.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on Hewlett Packard Enterprise but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): HP TeamSite

    Good enterprise CMS

    Overall Comment

    The product was delivered as advertised but technical support was not adequate

    What one piece of advice would you give other prospective customers?

    Use HP professional services if this is your first CMS

    What do you like most about the product or service?

    User intuitive

    What do you dislike most about the product?

    Limitations of configurations

    What one thing do you wish the vendor did differently?

    Better tehnical support for upgrades

    If you could start over, what would your organization do differently?

    Use the latest version and use their professional services to design and plan

    Product capabilities - overall comment

    Met all functionality

    Service & support - overall comment

    Their support model was not adequate


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

No


Timeliness of vendor's response

(1)
4.0

Was the support package worth it?


Quality of technical support

(1)
3.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Technical assessment

Vendor/Product Selection


Why did you purchase the software or service? Multiple responses allowed.

Cost management

Create internal/operational efficiencies

Improve business process outcomes


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Pre-existing relationships

Product functionality and performance

Product roadmap and future vision


In which region(s) did your deployment take place? Multiple responses allowed.

North America