4 out of 5.0, Reviewed Aug 5, 2016
It's a good product
Good suite of standard functionality but can be adapted to business needs.
Nothing - worked through 3rd party provider
Handled by 3rd party so not relevant
Very positive - handled by 3rd party. No problems.
5 out of 5.0, Reviewed Aug 4, 2016
Very easy for new content editors to grasp how to use it. Powerful, flexible and very customizable.
Find an implementation partner that knows what they are doing.
Ease of use. They have a great support and admin team and good online documentation.
Not being able to stage grouped objects by the editor/developer.
Improved project/object identification in the staging module and more SEO. Longer maintenance/support periods for each supported versions.
Find an implementation partner that knows what they are doing and spend the time to play with the product beforehand to get the foundation correct the first go round.
Service and support has always been of the highest standard.
4 out of 5.0, Reviewed Jul 27, 2016
Easy to use.
Figure out the back end technologies ahead of time, so no revisions need to be made later on down the line.
Implemented more SEO ability ahead of time.
No, we would do the same.
4 out of 5.0, Reviewed Jul 27, 2016
Kentico has been a great product for our in-house users in terms of flexibility, quality, and ease. We upgraded from an old CMS version, and it was a smooth transition.
5 out of 5.0, Reviewed Jun 28, 2016
Kentico is very easy to develop and deploy new websites and in addition it is so flexible to configure the user interface that you can make it so easy for new editors to learn how to use the system. Very stable in performance, very good and fast in support if needed at all.
4 out of 5.0, Reviewed Jun 21, 2016
Kentico EMS delivers a very wide set of functionality and surprising depth in many areas. The platform is very scalable and customizable by a power user without back-end development intervention. We continue to find opportunities to involve other ways to leverage Kentico, not just for marketing, but for operations, support, and other departments.
Be agile and be smart in defining a phased rollout so you start leveraging benefits sooner rather than later and customize further over time to meet needs.
It's just dependable and easy-to-use. It's architected well so that when we encounter a business problem, we seem to always find a way to use Kentico to solve it. Many platforms try to do too much and require development specialists to implement. Kentico's powerful capabilities can be used by skilled digital marketers with a good technical background.
The Contact Management configuration of multi-sites and merging records can get complex and get messy.
Provide greater clarity around expected behavior of particular EMS features - Contact Management, CRM Integration, and Personalization. Getting a clear path to Support wasn't obviously clear.
Press engineering support to help us understand the Contact Management nuances such as merging contacts and the difference between Global and site contact records. This aspect can get complex to ensure you are getting expected outcomes.
Ease of content management, page design, email marketing, system administration, process automation, campaign management.
Had highs and lows, I admit it could partially be due to us not knowing what the correct path to support was/is.
Our integration partner worked closely with us (we handled functional and UI design) and they provided quality architecture, development and a phased roll-out to meet our business needs.
5 out of 5.0, Reviewed Jun 17, 2016
I have used several CMS tools in the past. Kentico has proved to be far superior to all of them—at a fraction of the cost. All things considered—value, ease of use, support, security, scalability, feature set—there's no better CMS tool currently on the market. Period.
Find an implementation partner that knows what they're doing.
Ease of use.
There doesn't seem to be a lot of 3rd party add-ons that are available via the Kentico marketplace. Also, blog tagging is a tad awkward.
Support hours are a bit wonky.
We started using Kentico's Base License but upgraded to their Ultimate CMS. We should have jumped right to the Ultimate version.