4 out of 5.0, Reviewed Oct 16, 2016
Kentico is a strong .NET CMS that provides a wide breadth of services at an extremely affordable price-point. The software undergoes frequent improvements. Support & user community is very helpful. They do tend to churn through their feature set quickly and without lots of warning so features available in one version may be gone and unsupported in the next. If you find a bug in their software they'll plant a tree for you.
Make sure to scope out what features they plan to retire & implement in future versions.
Affordability, user experience, developer flexibility
Made upgrades & legacy items easier to manage.
Better vendor identification & vetting for 3rd parties. Some don't take advantage of built-in features and reinvent the wheel.
Service & support often refers users to the documentation, which is not necessarily detailed enough for some questions
4 out of 5.0, Reviewed Oct 14, 2016
The platform is quite stable and secure, which is important for our corporate needs. The tools in the CMS add great flexibility to manage the content on the pages. A lot of tasks can be done without the need for a code deployment. It is nice to have several websites within a single instance to share code and widgets. Customer service is good at responding to our tickets, so issues are solved pretty quickly.
Overall I'm pleased with the performance of the CMS.
It is quite easy to roll out a new instance of the software. It's also easy to add additional sites to a single instance. This is great for our needs of always creating new websites, while reusing existing code.
There are some quirks about the admin interface that can be frustrating for content users. If you have too many browser windows open to preview the content, there can be issues saving new data.
Some things we would have preferred is an MVC architecture, as well as some built in unit testing.
We've been using kentico for a few years, and we've got several different version of the software in production. It would be great to get them all on the most recent. Some early customization work prevented some older sites from being upgraded easily, which was our mistake. Our newer sites don't modify the core code for easier upgrades.
We have had a couple of cases where support was not timely. The head office is in a different timezone and that can delay some responses.
3 out of 5.0, Reviewed Sep 14, 2016
Lead well, explained well, good support network, looks professional.
give it a go
Needed more training before hand
4 out of 5.0, Reviewed Sep 13, 2016
Kentico Software provides a solid platform for the delivery of online presence of local council. Some restrictions regarding flexibility of solution but compensated for with all round usability and stability of the product.
Great service and support from 3rd party implementation team.
Software deployed on time and on budget.
5 out of 5.0, Reviewed Sep 12, 2016
Smooth implementation and operation.
Intuitive interface and easy for content editors to quickly learn.
The dedicated Intranet solution is not responsive.
Speedy and reliable support service.
5 out of 5.0, Reviewed Sep 5, 2016
Kentico (the software) is incredibly well supported by Kentico (the business). We find the software is powerful and quite flexible for our needs (eCommerce website and marketing automation). There is a wide network of Kentico developers to call upon as development partners, but the support provided by Kentico is the best we have experienced from any software vendor we deal with.
If you are planning on using a development agency, take your time choosing the one best suited to your needs. Kentico has many developers with expertise in developing using their software, but each one has relative strengths, so find the one that best suits your needs.
It is very robust - we have never had any major outages that have been due to a fault in Kentico. It has powerful features in both publishing to a website and in the marketing automation.
It's current lack of easy integration with Google Analytics, eCommerce tracking, and Google Tag Manager.
It would be great if some of the marketing automation and design functions were easier to use for non-developers.
We would have taken some more time to understand the stack that we run Kentico on - particularly IIS and the .NET environment. We would like to have been more particular about choosing a third-party Kentico developer, as not all have the experience we require, particularly around eCommerce.
Kentico delivers excellent customer support. They respond quickly and comprehensively, and are patient in working with us to understand a problem and identify a solution.
Deployment would have run better had we done a better job of researching who we chose to be our developer partner. This ran reasonably smoothly, but any problems were our own, not Kentico's.
4 out of 5.0, Reviewed Aug 5, 2016
It's a good product
Good suite of standard functionality but can be adapted to business needs.
Nothing - worked through 3rd party provider
Handled by 3rd party so not relevant
Very positive - handled by 3rd party. No problems.
5 out of 5.0, Reviewed Aug 4, 2016
Very easy for new content editors to grasp how to use it. Powerful, flexible and very customizable.
Find an implementation partner that knows what they are doing.
Ease of use. They have a great support and admin team and good online documentation.
Not being able to stage grouped objects by the editor/developer.
Improved project/object identification in the staging module and more SEO. Longer maintenance/support periods for each supported versions.
Find an implementation partner that knows what they are doing and spend the time to play with the product beforehand to get the foundation correct the first go round.
Service and support has always been of the highest standard.
4 out of 5.0, Reviewed Jul 27, 2016
Easy to use.
Figure out the back end technologies ahead of time, so no revisions need to be made later on down the line.
Implemented more SEO ability ahead of time.
No, we would do the same.
4 out of 5.0, Reviewed Jul 27, 2016
Kentico has been a great product for our in-house users in terms of flexibility, quality, and ease. We upgraded from an old CMS version, and it was a smooth transition.