4.4 out of 5 (5 Ratings)
Oct 11, 2016
We have been in the process of implementing the Teleopti system across all of our sites since 2013. This process has been a long road due to our various system and platform challenges. However, through the pain of migrating we have found the Teleopti platform to be versatile in allowing us to track our workloads and people effectively. Their attention to helping us be successful with their platform has allowed us to improve a number of areas in our business.
Oct 6, 2016
The tool is very flexible and intuitive. There have been some challenges with the reporting and exporting of data which could be improved.
Sep 29, 2016
Teleopti CCC v7 is very strong in features with high flexibilty. The implementation is simple, training and consultancy is quite good. After a few rounds of expansion, we decided to upgrade it into WFM 8 for more feautes of mobility and webbased.