5 out of 5.0, Reviewed Oct 18, 2016
The tools just work, that is amazing because any other tools i have used in the past require so much technical knowledge and take months upon months to implement. It took under a week from deployment to production for Confluence.
dont oversize your instance or allocate too much memory to the JVM, it will hinder performance instead of help.
ease of use, simple intuitive design. Most of the users could pick it up and run with it and not have extensive re-training from other systems, or coming in new having never used other development tools before.
Best practices, these are virtually non-existant for Atlassian. You have to dig into answers.atlassian.com or contract out to some of their expert partners in order to get these.
implement SSL/HTTPS from the beginning instead of having to go back later and do it.
Atlassian Service/Support is amazing and responsive. they were there to help every step of the way.
4 out of 5.0, Reviewed Oct 18, 2016
Confluence is considered the best internal option for team collaboration and documentation sharing for development team. The fact that all developers can use a common tool which is cloud enabled, provides vast tools for documenting and allows you to monitor updates on documents is excellent. Goodbye local docs hello confluence!
Try a POC on a sample project, make sure to include all team members in this POC. Treat using confluence like a new technology evaluation, set aside objective success criteria.
Easy to use interface, built in wiki pages, and the option to track page developments with emails.
Security setup for onboard new team members can be cumbersome and difficult.
Understand all of the cost implications upfont. In our team we have developers, support and users. Everyone required access to confluence, which can add up quickly.
In my case, confluece is supported by a local support team, we did not deal directly with the vendor.
5 out of 5.0, Reviewed Oct 17, 2016
Excellent user experience and functionality.
Apply the necessary resources up front for testing.
Ease of installation.
Addition of futher test users.
Ease of installation.
5 out of 5.0, Reviewed Oct 16, 2016
Hipchat was easy to deploy as an internal product. We take updates to the software as they come out. There have been some instabilities over time, but Atlassian has been quick to provide updates to enhance stability.
The integration with other Atlassian products we use.
Sporadic stability problems.
Atlassian is quick to turn around issues with the product.
5 out of 5.0, Reviewed Sep 8, 2016
The vendor was easy to work with and met our expectations
Have some use cases on how you would like to use the system and define a process to add new use cases as they arise
Ease of use. Dosen't require training or special knowledge to get started.
Setup user groups to control editing. Probably centred around AD groups rather than opening it up to all named users.
Support has met and exceeded our expecations. We have had very little issues but those that we have had have been resolved quickly.
It was very easy to integrate into our environment
5 out of 5.0, Reviewed Aug 29, 2016
Everything Atlassian has been easy. Support is simple and easy to use when needed. Most of the time their knowledge base answers the questions before support needs to be involved.
Plugins make the product more adaptable.
Nothing thus far.
No issues with support, when they are needed issues are resolved in a timely manner.
5 out of 5.0, Reviewed Aug 23, 2016
Ease of implementation as well as ease of integration with other Atlassian products.
This was an easy replacement for Skype.
It's a chat tool. It does what it needs to do. The integration with other Atlassian products has increased our productivity.
5 out of 5.0, Reviewed Aug 15, 2016
Excellent support and customer service
As stated above, integration and ease of use.
Good ticketing system and wiki. Now (wiki) being used across the enterprise.
Fast customer support from vendor and other third party vendors in the Atlassian marketplace.
Integrates well with our existing development environment. Have incrementally expanded integration across multiple functions over the past 5 year
4 out of 5.0, Reviewed Apr 7, 2016
Confluence is as feature-rich as a wiki product can be and we are happy to be utilizing it as strongly as a wiki can be.
Start with strong governance around structure, who approves new spaces, and security.
Ease of use, flexibility, and consumable from any browser or device.
Lack of form tools. We've had to use 3rd party or external tools for something that seems like such a natural extension of the wiki platform.
More native forms capability.
More user (content creator) training.
An outstanding wiki, but I can always look to more functionality.
We did a completely internal deployment. There were a few bumps but nothing major.
5 out of 5.0, Reviewed Mar 7, 2016
For many of our information workers, Atlassian Confluence Wiki was an eye-opener: They were used to write their information in hundreds of (Word) documents, only to find out some time later that every document is a mini-silo containing information: hard to exploit, hard to maintain, hard to collaborate. Importing their Word documents into Confluence in a couple of clicks started the magic: all of a sudden, they have a "waw" experience, because all those Confluence pages can then be structured in a tree structure with a menu on the left. Great! Also, being able to see who changed what by doing a diff via the page history was something new that was "waw". Also, being able to follow activity via a daily email with links to the diffs was great.
Good and fast support from Atlassian
Easy to install and upgrade, clear upgrade documentation available from Atlassian