3.7 out of 5 (15 Ratings)

15 Verified Reviews

Connections

Great Social platform that is easy to use.

Connections is great for inter office forums and Help desk type work for our large office networks. We have many different offices that connections has made more connected.

Other...

Great Sale and Delivery Approach. Poor Installation and Follow-up Practices

Strongly marketed, quickly delivered. Insufficent installation efforts.

Connections

IBM Connections

Vendor didn't offer much support. Most of the work done was internal and through 3rd party support.

Connections

Strong Collaboration Solution

Although getting started was slow, as is common for all IBM solutions, our experience has be overall positive. I believe the user interface could use some updating. Although it is functional, it is not adequately intuitive. Younger users seem to have much better adoption which could point to a bias towards those familar with social applications.

Connections

strong technical knowledge with great customer suport

strong technical knowledge with great customer suport

Connections

Can do a lot, but more features and capabilities than your users will ever want or use.

Lots of great features/capabilities but can be overwhelming - need to focus on a couple of things to start and incrementally turn on more. Growing user support, awareness, participation a challenge.

Connections

The product is ok but need to improve its capability to run in cloud.

Good relationship but poor support in Brazil.

Connections

Failed to realize goals based on poor customer acceptance of the user interface.

Product use was discontinued.

Connections

Comprehensive suite of social software with some gaps in document management handling.

The product was well accepted by most of our users. However, training and user adoption is key to success.

Connections

It is still adjusting for South American markets, but it is what we were looking for.

It is what we were looking for.