3.6 out of 5 (14 Ratings)
Mar 14, 2017
Strongly marketed, quickly delivered. Insufficent installation efforts.
Feb 21, 2017
Vendor didn't offer much support. Most of the work done was internal and through 3rd party support.
Feb 17, 2017
Although getting started was slow, as is common for all IBM solutions, our experience has be overall positive. I believe the user interface could use some updating. Although it is functional, it is not adequately intuitive. Younger users seem to have much better adoption which could point to a bias towards those familar with social applications.
Nov 28, 2016
strong technical knowledge with great customer suport
May 11, 2016
Lots of great features/capabilities but can be overwhelming - need to focus on a couple of things to start and incrementally turn on more. Growing user support, awareness, participation a challenge.
Dec 2, 2015
Good relationship but poor support in Brazil.
Dec 1, 2015
Product use was discontinued.
Nov 9, 2015
The product was well accepted by most of our users. However, training and user adoption is key to success.
Oct 5, 2015
It is what we were looking for.
Oct 5, 2015
Lack of intuitive interface.