4 out of 5.0, Reviewed May 11, 2016
Lots of great features/capabilities but can be overwhelming - need to focus on a couple of things to start and incrementally turn on more. Growing user support, awareness, participation a challenge.
Spend a lot of time communicating and educating users on what to use and how/why, don't just install the product and hope they will come and use it
Stopped acquiring companies and trying to integrate into single product (as it shows).
Expose functionality incrementally rather than all at once.
3 out of 5.0, Reviewed Dec 2, 2015
Good relationship but poor support in Brazil.
Look at the concept and process before the tool.
Cloud necessity and is not so user friendly.
The concept of social media is more important than the tool.
Good partner, poor service.
Support is not good enough in Brazil.
Not good enough.
2 out of 5.0, Reviewed Dec 1, 2015
Product use was discontinued.
Do a comprehensive user acceptance test.
Allow more customization to drop skin interfaces for how the customer wants to work.
Product use was discontinued.
4 out of 5.0, Reviewed Nov 9, 2015
The product was well accepted by most of our users. However, training and user adoption is key to success.
Works very well with IBM collaborative products. If you use other eg. google, MS etc. check interoperability.
Nicely integrated in the IBM collaboration environment (Notes, sametime). Stability of the tool is also appreciative.
Lack of integrated document management system (will come). User experience can also be improved.
Implementing roadmap should be accelerated (feature implementation).
Stronger focus on end user adoption and senior management adoption.
Integration with non-IBM systems sometimes a bit cumbersome. However, the deployment was fine.
4 out of 5.0, Reviewed Oct 5, 2015
It is what we were looking for.
Benchmark a lot.
100% focus on people, not files or documents.
It's still not very friendly with changes.
Have the big picture very clear.
More benchmarking, we haven't found one solution that have everything integrated, you still need third parties involved.
Not very good in South America.
Easy to integrate.
2 out of 5.0, Reviewed Oct 5, 2015
Lack of intuitive interface.
Look up at least three different vendors before a selection is made.
It's limitation to work with blackberry devices.
Perform a good requirements analysis before starting the implementation.
Investigate carefully the solution specifications before starting the project.
4 out of 5.0, Reviewed Oct 4, 2015
Product is performing well.
easy to use
Continue helping us - challenge us to use the product more, and support us. Don't disappear after the product is installed and sales job is over.
5 out of 5.0, Reviewed Sep 22, 2015
Major step forward for cross-departmental collaboration
Don't expect an application development platform as you might have had with IBM Notes.
It can be revolutionary to the organization. People just start collaborating.
Better integrated document management capabilities.
Fast track integration and deployment.
3 out of 5.0, Reviewed Jun 9, 2015
4 out of 5.0, Reviewed Jun 3, 2015
Organizational change management is key.
File management and versioning capabilities.
Communicate the initiative better. Ensure the organization structure in place to moderate communities and support the environment better from a usage and clean up standpoint.
Could have done better integrating with our existing notes/domino environment.