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workplace-social-software igloo All Markets > Social Software in the Workplace

Igloo

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Igloo

    IGLOO Software is the choice for Social Business Software

    Overall Comment

    Excellent UI and system design for end user and system administration. I was a Director at at a Pharma company and was engaged by the Pharmaceutical Association client to find/install a collaboration platform to share info across senior executives in the pharmaceutical industry. Looked at over 100 products, narrowed down to 6. This product knocked it out of the park and seamless and quick deployment. Client got excellent feedback after deploying this software. Looking at possibly deploying it at Vanguard. Had detailed discussions on the project with a female Gartner Analyst responsible for Social Software in the workplace. The number of players greatly reduced on the MQ over the years and this product remained. It is not rated highly enough. I have all of my analytical data if you want it. (Small World Labs was #2 and is not on your MQ. Please explore them. The reason we took Small World Labs off of the table was that you need ADMIN Rights to create a file folder. Major miss there.)

    What one piece of advice would you give other prospective customers?

    Buy IGLOO. Make sure the product can share files and display files in a Windows Explorer like interface. Major players fell down here including JIVE. Business collaboration REQUIRES sharing of files.

    What do you like most about the product or service?

    Ease of use and design. Their motto is "You can't make software too easy to use".

    What do you dislike most about the product?

    Nothing. LOVE everything about the product.

    What one thing do you wish the vendor did differently?

    Not a thing.

    If you could start over, what would your organization do differently?

    Nothing. Would buy the same product in a heartbeat.

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?


Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Filtering and Analytics

(1)
5.0

User Experience

(1)
5.0

Conversations

(1)
5.0

Create and Share

(1)
5.0

Administration and Governance

(1)
5.0

Integration

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Functional Assessment

Vendor Management

Vendor/Product Selection


What other vendors were considered?

Atlassian

Igloo

Jive

Liferay

OpenText

Other...


Why did you purchase a Social Software in the Workplace solution?

Improve supplier or partner relations


What were the key factors that drove your decision to select the vendor?

Breadth of services

Financial/organizational viability

Overall cost

Product functionality and performance

Product roadmap and future vision

Strong consulting partnership

Strong customer focus

Strong services expertise

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.