Dec 20, 2016
assigned a 3rd party implementation partner in lieu of working directly with Jive PS. This added complexity and hteir performance almost derailed implementation.
Dec 8, 2016
Implementation and integrations were successful within expected timelines. Features worked well for us. Options for cloud based solution for our internal teams, as well as hybrid hosted solution for our customer relations provided us with the flexibilities we needed. We got excellent support from paid technical support team where questions were answered really quick. Helped us get through many hurdles smoothly. Influed their roadmap with promises made, and well achieved as of now.
Dec 7, 2016
Robust platform, broad and collaborative user community and responsive Jive technical and strategy support - all contirbuted to our decision to build and grow our social business strategy on the Jive platform.
Dec 5, 2016
Jive is a solid core platform that can be customized to fit your specific use cases and also integrates very well with other systems. It is fairly easy to find external Jive developers (should you need them) and you have a great resource in the Jive user community. Resource allocation from Jive Professional Services could be more timely and responsive though.
Nov 10, 2016
solution rolled out globally in just a few months with excellent adoption. started with a handful of clear business use cases improving specific worklflows and with enthusiastic business champions.... product went viral of its own accord. IT had no real control of the takeup but neither did we need to control it. We steered the 'how to' community for a while but even that was quickly devolved to the business champions.
Aug 23, 2016
Overall, we had a great experience working with Jive team and building our use cases. There are lots of features and it is easy to implement when comparing with other tools. So far we have received good feedback. However there is no same size fits all, so ensure that you find something that meets the business needs and objectives.
Jul 18, 2016
Implementation, upgrades and maintenance have never been easier. Jive has an exceptionally high product quality and with their scalable hosting practice make sure our site is running like a well-oiled machine. Pair that with their very responsive network and security monitoring I've never felt more comfortable leaving our intranet sustainment in a vendor's hands.
Jul 7, 2016
I love Jive's support. We have a dedicated resource to help us through issues.
Jun 15, 2016
Jive is an excellent platform and the company has an excellent program for collaboration and implementation. It can be a bit confusing for a company to get started on the project implementation. Jive employees are so used to collaboration, they can forget that others may be just emerging from email jails. However, that also sets the standard a company can strive for. I would recommend Jive to anyone.
Jun 13, 2016
The tool has a low enough UX barrier and has enabled a grass roots adoption within our global technology group and works very well to virtually connect our multiple sites covering multiple time zones into a single organization. Our non-technology departments have had lower success adapting and figuring out how to work best in their areas. One specific thing missing that many in the business complain about is a built in hierarchical document management system - a place to store files like Windows Explorer. Many users place documents into Jive but there is no hierarchy or logical organization to the documents once uploaded. The only way to get at these documents later is to use the search feature, which does work very well. I've spoken to our account rep. a couple of times on this topic and there really isn't a good option for this need as the tool was specifically designed to not support this need. Overall I'd recommend it.