4 out of 5.0, Reviewed Oct 18, 2016
A few technical glitches during implementation but Microsoft helped us to overcome them quickly.
Be mindful of the different pricing tiers and promotion that Microsoft has.
Overcharged us versus other smaller companies
Be transparent in its pricing structure
Negotiate for better pricing and commercial terms
Happy with the level of support provided.
5 out of 5.0, Reviewed Oct 18, 2016
We had a classic Enterprise Agreement but couldn't get past Office 2010 that was deployed to a majority of the organization. A smaller division that became part as a result of an acquisition was on Google Apps. Negotiations was done with Gartner's advisory help and the deal was signed end of 2015. The overall experience was very positive albeit the only unknown was the pricing for the next three year period. We had various incentives to deploy using a 3rd party Microsoft partner.
Pick the fiscal end of year or half year to get the best pricing and incentives from Microsoft. Don't be afraid to share internal challenges and constraints so the vendor knows what you're up against. Count on using 3rd party Microsoft partners who have a history of installations. Use a two or three phased approach - do a pilot to know what will work for your company. If confident get the executive suite on the platform to have them experience the successful platform and not get caught up with the FUD that may develop during the roll-out.
Increased security features. A richer set of features all across the board. The new and frequently released modules and capabilities - especially if you sign up for their early release program.
Some feature simply don't work as well as what's available in the market. Examples are Lync/Skype-for-Business. Also, syncing OneDrive for Business is still problematic.
I can't think of anything different. They gave us a fair mix of incentives and pricing was favorable. We will need to see how pricing readjusts when its trime to renew in a year and a half.
Move faster and with less trepidation!
Don't expect to be totally dependent on the 3rd party Partner. Trust them but also be sure to keep them in check. They won't know your environment as well as you do and so you'll need to constantly check and verify their assumptions.
4 out of 5.0, Reviewed Oct 17, 2016
Our migration to the Micrsoft O365 cloud has been seemless! We now no longer maintain servers; our IT investments can go toward more meaningful challenges!
The ease of use.
Convinced us to do this sooner.
Should have done this sooner!
Very good product!
4 out of 5.0, Reviewed Oct 17, 2016
Microsoft Office 365 brings tremendous value to the organization. Transitioning from our existing solution has been easy for our users base. Once we established and organized the project, the implementation was relatively easy and went smoothly.
The collaboration, ease of use and value it brings to the customer is excellent. Our colleagues are well pleased with the solution and how intuitive it is.
We have needed to escalate a few issues. Once the right people were contact, solutions were reached in a timely manner.
4 out of 5.0, Reviewed Oct 16, 2016
We migrated over 25,000 users from traditional license Microsoft products to Office365. The transition was smooth and Microsoft, along with Gartner, provided the transition tools. Overall the experience went well and we completed the project on time and within budget. We created seperate instances for public safety apart from other county services and created a governance committe to manage the instance governance.
Work with Microsoft early and engage their assistance for the transition.
functional and cost effective
OneDrive for Business implementation has been very rough and is not really ready for large scale implementation yet. It still runs sporadically and has bugs/quirks that make its use frustrating.
Complete the beta testing completely before launch
Involve the stakeholders earlier and provide more in-depth training. We managed the change well but could have managed the emotional changes of the transition better.
Overall the experience was good, but not great. There were issues with features (OneDrive and Skype for Business) that did not work well on initial implementation and took additional work to complete or become operational.
4 out of 5.0, Reviewed Oct 16, 2016
Overall it was a great step toward cloud adoption, there were few roadblocks due to the fact that we are adopting a very new technology that will require changes at users side and a lot of training.
I have mentioned many points in lessons learned
The solution is a great tool for productivity from anywhere
Microsoft O365 Mobile Apps are still not fully tested/mature on iOS and Android. There is a lot of work to be done.
Vendor should come with his own list of do/dont without microsoft influance
* put much more focus on users awareness and training, take it to the level of small dedicated groups to ensure that users are ready for the big change. * ensure that microsoft support account manager is always ready to support you for techincal issues you will face during migration. * never underestimate the importance of having a very good internet connection with much unutilized bandwidth to be used by office 365 users * remmeber that your security devices will need to be readjusted for the new office 365 traffic. office 365 does not like HTTPS or SSL interception. you will need to check antispam /antivirus solutions readiness for office 365 email before you start migration. * OneDrive is a totally new concept for the enterprise users; you will need to do a lot of training to help users adoption. big file sharing is changed with OneDrive. * Backend email journaling, onedrive data backup, single mailbox restore, single email restore are all changed with the introduction of Office 365. You will need 3rd party solutions to help on that * Support with Microsft Premeier contract is still not clear on hwo it will support O365 users * Office home program is changed to having 5xlicenses for each type of device (PC, Tablet, Phone) per user. you need to explain this to end users and make them aware of the risk of using the 15 liceneses for family memebrs !!
Support was good on the reactive part but there was no much proactive readiness from partner and Microsoft
5 out of 5.0, Reviewed Oct 14, 2016
Implementation of O365 for our student accounts was went quite well.
Simply contact Microsoft for a complete overview and set up a live demo and conference call with them. Also, read their infomration online and watch their video's about O365 for Education.
Cost, ROI, and the fact that most users are already familiar with Microsoft products and their use.
For the cost, ROI, and the fact that most users are already familiar with Microsoft products it was a wise choice for us.
4 out of 5.0, Reviewed Sep 26, 2016
Product is/was sound and had the features and functionality expected. It does the job.
The product is as good or better than its minimal competition. There may be open source options.
It does the intended job adequately and at reasonable cost.
No intense likes or dislikes.
Better maintenance pricing for SP Server.
Have had no support and service issues. We primarily support it with internal staff.
5 out of 5.0, Reviewed Sep 22, 2016
Fantastic work. Very responsive to our needs. We have weekly calls. When issues arise they quickly address them and work with our IT staff to work on the issues. They are very proactive in working with us.
Make sure to test everything and roll out as needed.
The real-time collaboration tools are fantastic. The ability to look at previous versions of shared files is great and the machine learn of Delve is pretty amazing
At this point, nothing
Nothing. It's been great
At this point, the rollout has been great. Make sure when migrating from an on-premise to a SaaS Cloud system there can be integration issues.
Great sharing capabilities, collaboration tools, and social.
The implementor has been easy to get hold of and as responded to everything we ask for. They will respond very quickly to our needs.
There are still some hiccups as they relate to the overall deployment and reintegration. We are still testing and seeing where there are issues.
4 out of 5.0, Reviewed Sep 21, 2016
The product has been enthusiastically adopted by the customer base.
Understand what you hope to get from the implementation.
Support was standard.