4 out of 5.0, Reviewed Oct 17, 2016
Can quickly become expensive, but it is very well loved and every week we get a report of justification.
Usge and communication
Becomes a substitute for physical interaction
Seldom have an issue, but its hosted and subject to mass terms and support contract.
5 out of 5.0, Reviewed Aug 26, 2016
Excellent product that really brings team collaboration to the next level. The most interesting features are the app integrations with brings in data/messages from other products we use into a single place. The most useful feature, however, is the search capabilities. Over time, your Slack channel becomes your team's archives that are totally searchable.
App Integrations and makes team communication a bit fun again..and helps end email abuse.
Overall excellent product
5 out of 5.0, Reviewed Aug 23, 2016
Slack has replaced our internal emails and other means of communication. Instead the solution provided us with a cloud-based chat system. All conversations (including the documents) are searchable and stored in the cloud. We also use Slack's VOIP calls to reduce the international call bills. Last - but not least - Slack is also a framework where 3rd party developers can create and publish their applications, this enhancing the functionality of the suit.
The simplicity of use - you can learn it in under 10 minutes without any training.
The icon :)
Slack has published their KB online and provides users with a BOT. We did not have a reason (so far) to use other means of support.