4.2 out of 5.0 (33 ratings)
33 Verified Reviews

Slack

Happy End User

No complaints. Great experience.

Slack

Install and go. No training required.

New ability to use phone via Slack is great but hard to switch between messaging and phone. Need ability to screen share. Ability to go back to look at history is extremely useful. Ability to share snippets is crucial and strong tool for sharing code and such.

Slack

Functional, but expensive for what you get

Functionality is as expected, but price was steep. Would have prefered and open source, non-propietary solution like Rocket Chat.

Slack

Easy to start with and integrate servicces

Both direct and group messages work great. Video calls are sometimes flaky.

Slack

Easy spin up, good support for multiple clients, flexible billing.

Deployment went smoothly, and most users were quick to adopt. We utilize the tool to collaborate as well as keep informed on other activities individuals may not be directly involved on, but need to be able to catch up on at their own pace. This removed a lot of e-mail that would normally clog up their inbox. Internally people now collaborate on multiple issues for self support, which has reduced requests into the help desk.

Slack

Wish there was a way to auto-connect upon log-in

Easy to connect with larger groups, like the drag and drop functionality, only issue is log-in online -- wish there was an offline / auto logon function.

Slack

Slack, king of the messaging hill

Slack has been a great tool for us. Out of the box it just worked well, and, over the last year, the addition of calling and video has really cemented Slack as a key communication channel for our teams. It's incredibly easy to use, has great notification customization, works great on mobile and has great pricing for Higher Ed. We tested other IM solutions, and the only one that came close was Microsoft Teams. While Teams' integration with Office 365 was nice, it wasn't compelling enough to pull us away from Slack. If we had never used Slack, Teams would have been great, but we've gone back to using Slack.

Slack

Very easy to use, but needs better digital storage integration.

Ease of use. Good user interface on desktop and mobile app. Need more and better integration with other cloud storage. Hard to find files.

Slack

"Being collaborate even when co-workers are remote has increased productivity."

Slack has allowed our team to be much more collaborate especially when co-workers are out of the office. The Windows desktop client used to crash a lot, but things have gotten a lot better.

Slack

Use and Value Unseen

Very disappointed with the application and use by team members. We are ending our relationship and implementing MS Teams.