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x86-server-virtualization-infrastructure red-hat All Markets > x86 Server Virtualization Infrastructure

Red Hat

3.6 out of 5.0 (8 ratings)

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We have aggregated ratings data on Red Hat but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Red Hat Enterprise Virtualization (RHEV)

    Easy, but want to make sure you set it up correctly in the beginning.

    Overall Comment

    Good partner, like the open environment and the willingness to partner.

    What one piece of advice would you give other prospective customers?

    The price is worth looking into.

    What do you like most about the product or service?

    Cost, capabilities

    What do you dislike most about the product?

    Lack of adoption

    What one thing do you wish the vendor did differently?

    They were great to work with.

    If you could start over, what would your organization do differently?

    Provide more time to test other options.


  • 4 out of 5.0, Reviewed

    Product(s): Red Hat Enterprise Linux with Smart Virtualization

    Red Hat continues to be a solid partner for innovative open solutions

    Overall Comment

    Overall experience has been positive with Red Hat

    What one piece of advice would you give other prospective customers?

    Consider this solution for stable open source environments

    What do you like most about the product or service?

    We liked its support capabilites

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    nothing

    If you could start over, what would your organization do differently?

    Develop a better strategy to take advantage of offerings


  • 4 out of 5.0, Reviewed

    Product(s): Red Hat Enterprise Linux with Smart Virtualization

    RedHat Powers the Enterprise.

    Overall Comment

    Redhat provides timely support, however, the follow and the sun support model can be tedious at a time resulting in abrupt transitions at the end of a shift.

    What one piece of advice would you give other prospective customers?

    Linux is rock solid for most Enterprise level loads.

    What do you like most about the product or service?

    Quick response. Good open source base for training outside of work.

    What do you dislike most about the product?

    It seems that there is not enough focus on scanning the code prior to release for "day one" vulnerabilities.

    What one thing do you wish the vendor did differently?

    Adopt a policy to better transition support when something does go wrong.

    If you could start over, what would your organization do differently?

    Ask Microsoft to get rid of their event loop. Alternative OS's need to be used.

    Service & support - overall comment

    Great Service

    Integration & Deployment - Overall comment

    For core OS functions, no real integration was needed. For KVM and an Open Stack implementation, there were too many stability and security risks to really leverage the solution. It's better every year and time to re-evaluate, but no focus on the risk which puts everyone at risk.


  • 3 out of 5.0, Reviewed

    Product(s): Red Hat Enterprise Linux with Smart Virtualization

    The supplier tried hard to get us to a comfortable place in cost and implementation.

    Overall Comment

    The product is good and the vendor professional.

    What one piece of advice would you give other prospective customers?

    Push hard to get a better cost, consider all options.

    What do you like most about the product or service?

    Service is good.

    What do you dislike most about the product?

    Cost is high.

    What one thing do you wish the vendor did differently?

    Cost, the vendor does not seem to have too much room to negotiate. A la carte support pricing.

    If you could start over, what would your organization do differently?

    We could have mapped out our landscape prior to contracting with the supplier years ago so that we maintained flexibility in movement.

    Product capabilities - overall comment

    Product is well vetted, patches, upgrades are included.

    Service & support - overall comment

    The quality of support is great, just cost is not the best.

    Integration & Deployment - Overall comment

    Excellent integration and timing.


  • 4 out of 5.0, Reviewed

    Product(s): Red Hat Enterprise Linux with Smart Virtualization

    Easy implementation.

    Overall Comment

    Good vendor support.

    Product capabilities - overall comment

    Satisfied.

    Service & support - overall comment

    Good support over the phone and through the account team.

    Integration & Deployment - Overall comment

    No issues with implementation. Expertise was available inhouse.


  • 2 out of 5.0, Reviewed

    Product(s): Red Hat Enterprise Virtualization (RHEV)

    Ended up not using or implementing in production. Product was not stable.

    Overall Comment

    Product was not easy to use and was hard to configure.

    What one piece of advice would you give other prospective customers?

    Look at 3rd party hypervisor management platforms.

    What do you like most about the product or service?

    N/A.

    What do you dislike most about the product?

    Proprietary, complex and unstable.

    What one thing do you wish the vendor did differently?

    Suggested their Cloudforms product instead.

    If you could start over, what would your organization do differently?

    Manage a KVM outside of RHEV and keep multi-hypervisor management approach to a separate orchestration tool.

    Product capabilities - overall comment

    Product didn't match up to 3rd party management tools or Vmware.

    Integration & Deployment - Overall comment

    Complex configuration.


  • 4 out of 5.0, Reviewed

    Product(s): Red Hat Enterprise Virtualization (RHEV)

    Good product and getting better.

    Overall Comment

    Works as sold, but still green around edges.

    What one piece of advice would you give other prospective customers?

    Make sure that all of the linux engineers buy into the product and take full ownership.

    What do you like most about the product or service?

    The efficiency we got from running Red Hat VMs. RHEV + RHEV VMs + Docker = one very efficient infrastructure. Then again, that pretty much sums up openstack.

    What do you dislike most about the product?

    The clunkiness and lack of external vendor buy in. For example, Symantec and Veeam giving fully and robust support for the product sooner.

    What one thing do you wish the vendor did differently?

    QA'd the product a little more before launching. It always seemed that we'd find a new "hidden charm" with each release. Two steps forward, one back.

    If you could start over, what would your organization do differently?

    If we were to do this agian, I think we'd consider OpenStack more strongly over just using RHEV. While RHEV is a solid product, it seems not be getting as much focus as the whole openstack initiative.

    1 of 1 peer(s) found this review helpful.


  • 4 out of 5.0, Reviewed

    Product(s): Red Hat Enterprise Linux with Smart Virtualization

    Implementation covers the needs of my organization.

    Overall Comment

    Satisfied with the vendor.

    What one piece of advice would you give other prospective customers?

    Make sure to perform due diligence and design a holistic implementation.

    What do you like most about the product or service?

    Linux based OS.

    What do you dislike most about the product?

    Site license not available for Redhat.

    What one thing do you wish the vendor did differently?

    Site licensing for Red Hat.

    If you could start over, what would your organization do differently?

    Would have designed the implementation with a little better DR strategy in mind.

    Integration & Deployment - Overall comment

    deployment went fairly smooth.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(7)
3.9

Ability to understand your organization's needs

(8)
4.0

Timely and complete response to product questions

(8)
4.0

Pricing and contract flexibility (pricing and terms)

(7)
3.6
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(8)
3.9

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

12 months or more


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(7)
3.0

Ease of integration using standard APIs and tools

(8)
3.3

Quality and availability of end-user training

(8)
3.8

Ease of deployment

(8)
3.6
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(8)
3.9

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(7)
4.0

Quality of technical support

(8)
4.1

Quality of peer user community

(5)
4.2
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(8)
3.9

Computing

(8)
4.3

Storage

(8)
3.5

Networking

(8)
3.8

Range of OSs (Server)

(8)
4.1

Range of OSs (Client)

(8)
3.9

Range of Applications

(8)
4.1

Availability and Recoverability

(7)
3.9

Security

(8)
4.0

Management

(8)
4.0

Automation and Scaling

(8)
3.8

Interoperability (Data Center)

(8)
3.9

Interoperability (Cloud)

(7)
3.7
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Technical Assessment

Executive Sponsor

Maintenance and Support

Rollout and Install

Vendor Management

Vendor/Product Selection

Functional Assessment

Other...


What other vendors were considered?

Microsoft

Oracle

VMware

Citrix

Red Hat

Other...


Why did you purchase this product?

Create internal/operational efficiencies

Cost management

Improve business process agility

Drive innovation

Improve business process outcomes

Reduce time to market

Improve customer relations/service

Drive revenue growth

Improve compliance and risk management


What were the key factors that drove your decision?

Open-source affinity

Reduce external IT costs

Better, faster decisions

Customer satisfaction

Reduce other non-IT costs

Workload-specific requirements

Link KPIs to corporate objectives

Reduce IT head count


In which region(s) did your deployment take place?

North America