5 out of 5.0, Reviewed Oct 17, 2016
The product works, it can't get any easier than that.
Make sure you include your BC/DR into the plan from the start.
It works, works well, and eases overall infrastructure management.
Eveyrthing went well, should have focused a bit more on business continuity.
The support they provide is best in class, every tech is a top engineer.
2 out of 5.0, Reviewed Sep 23, 2016
Overall VMware support has gone down the hill, too many defects, lack of responses and too lengthy in providing fixes or updates.
Wait for others to flush out the bugs on major releases
Lacking basic quality controls
Respond to incidents and better QA testing of their releases
We would have waited for others to blaze the trail and upgrade. We jumped on the v6 bandwagon too early.
Support is lacking
5 out of 5.0, Reviewed Sep 20, 2016
Provided the tools and functionality needed. There was a wide range on knowledge in the industry to rely on as needed. We suffered when we used non-standard hardware. Once we adopted vendor recommended hardware, our experience improved.
Work with a reliable partner that help you pick the most reliable configuration and hardware.
Sets industry standard that makes it easier to find support information online.
Some design choices were illogical.
Use vendor recommended hardware from eh beginning rather than trying to save money on non-Enterprise grade equipment.
Our vendor partner has ben responsive to our requests for diagnosis, configuration information and training.
4 out of 5.0, Reviewed Aug 18, 2016
Documentation cryo\ptic at times made deployment and configuration a bit more difficult that it should have been.
Just do it - do not hesitate
APIs not as open as I would have liked.
Better documentation, more open APIs
Involve vendor early and often
4 out of 5.0, Reviewed Aug 16, 2016
Wonderful product. Mature. Delivered what was promised. Lead the sector.
Delivered what was promised. Increased our server utilization from 15% to over 50% in some cases.
Licenses model kept changing year after year making management of licensing difficult.
We need better options for HA availability clusters and support for legacy HA clusters such as Microsoft Cluster Services.
Spend more time educating the organization on benefits and options available with Virtualization. There was a lot of nay sayer's initially but all have been converted to promote the benefits of virtualization.
4 out of 5.0, Reviewed Aug 8, 2016
Very satisfied with vendor support. Excellent staffs to work with to reduced roll-out time.
5 out of 5.0, Reviewed Jul 30, 2016
Intergration was easy. Virtualization of workloads was painless.
Think outside the box about what you can virtualize. Virtualize everything.
Solid product with great feature set.
Expensive - innovation has slowed as company has grown.
Additional online training options.
Complete a more comprehensive POC.
Any time we have had to call for support it has been timely and accurate.
Intergration was seamless. No problems with deployment.
4 out of 5.0, Reviewed Jul 28, 2016
We had a very good experiance because of the experts we have on staff. There is also lots of information online incase we run into any issues.
Document everything as you go.
It's stability and ease of use.
Use of Adobe flash in the web client.
Fixed the webclient so it does not use flash.
Test out in a lab before implementing in production.
4 out of 5.0, Reviewed Jul 28, 2016
Documentation of some aspects are poor but support services are good. Auto build relies on Hardware vendors to have proper drivers but the vendors (HP and Dell) are not always willing to create the drivers.
Better install documentation.
Propper support is required get it configured to take advantage of some of the newer features
5 out of 5.0, Reviewed Jul 28, 2016
They were available for any problems that occurred and offered suggestions that made the process go smoother.
Make a project plan and stick to it. Get a buy in from management.
Ease of implementation.
Getting the remote GMs to follow the schedule on when to upgrade.
Notify me of other options that might be a better fit.
Nothing this went very smoothly.
Support is excellent.
As a final implementation, we are satisfied with VMware meeting our current and future needs.