Gartner defines the integrated I2C applications market as cloud based applications that enable finance leaders to manage their customer invoicing, collections, customer payments and cash applications in an integrated platform. The core solution of the integrated I2C application include: • Customer invoicing: This solution integrates invoice data from ERP systems and distributes it to the customer through various channels. • Collections: This solution provides the collections team with a single view of AR and defines and automates collections actions such as sorting and prioritizing calls and recording customer interactions. • Customer payments: This solution enables receipt of customer payments through multiple methods and provides secure payment gateways that comply with U.S. and global financial regulations. • Cash applications: This solution matches customer payments against the open invoices based on remittance information and predefined rules.