4.4
526 Reviews (All time)
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Capgemini is present in 18 markets with 1 product. Capgemini has 526 reviews with an overall average rating of 4.4.

Application Testing Services, Worldwide

“Application testing services” is a comprehensive term used to capture all types of verification and validation services to support quality control and quality assurance (QA) of clients’ applications. Verification assesses the technical behavior, and validation assesses the functional behavior of tested elements. The following service categories were considered for this market: • Design: advisory consulting services — A range of consultative services focusing on the overall testing strategy, business process testing and technical site testing • Build: deployment or IT implementation services — Services that define and execute tests to verify test objectives for predetermined test objects (units) in controlled test environments, according to test scenarios that reflect theoretical or operational situations for the predetermined test objects • Operate: management services — Services including managed testing, hosting and testing process management.

Capgemini has 1 product in Application Testing Services, Worldwide market

CRM and Customer Experience Implementation Services

Gartner defines the customer relationship management (CRM) and customer experience (CX) implementation service market as project-based services to help clients develop a CX strategy and transform a customer relationship with consulting expertise. Providers in this market design, build, integrate and deploy process change and technology solutions that improve interactions between organizations and their customers. These services are specific to improving clients’ sales, customer service and marketing operations, and they focus on interactions with customers, including commerce transaction enablement.

Capgemini has 1 product in CRM and Customer Experience Implementation Services market

Data Center Outsourcing and Hybrid Infrastructure Managed Services (Global)

Gartner's view of the market is focused on transformational technologies or approaches delivering on the future needs of end users. It is not focused on the market as it is today. This Magic Quadrant evaluates the leading service providers' ability to deliver DCO/HIMS globally. DCO/HIMS is composed of the following (see the definitions below): · Data Center Outsourcing Services · Managed Services for Traditional Data Center Environments · Mainframe managed services · ERP hosting managed services · Managed Servers and Network equipment · Managed Services for Hosted and Private cloud Infrastructure · Managed Services for Public Cloud and Edge Environments · Hybrid infrastructure managed services (HIMS) · Data center consolidation and transformation services · Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services.

Capgemini has 1 product in Data Center Outsourcing and Hybrid Infrastructure Managed Services (Global) market

Data and Analytics Service Providers

Gartner defines the market for data and analytics (D&A) services as consulting and system integration (C&SI) and managed services. These services manage data for all uses (operational and analytical), and analyze data to drive business processes and improve business outcomes through more effective decision making. The core capabilities for vendor solutions in the D&A services market include: D&A strategy and operating model design Data management Analytics and business intelligence (ABI) Data science and machine learning D&A governance Program management Enterprise metadata

Capgemini has 1 product in Data and Analytics Service Providers market

IT Services for Communications Service Providers, Worldwide

Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to: ■ Enable new or enhance existing offerings to their customers. ■ Transform their customer, partner, employee, service, or infrastructure management. The market context in 2021 is as follows. With the pandemic Communication service provider IT focus has shifted. IT must deliver a cloud-first, agile, automation, and intelligence-based “digital factory” that can support broader corporate goals of revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, and trust are mission-critical in the uncertain world. Overall understanding and control of technology and technology-related risk, as well as cybersecurity, are even more important than they were previously.

Capgemini has 1 product in IT Services for Communications Service Providers, Worldwide market

MES/MOM Implementation Providers

MES/MOM Implementation Providers

Capgemini has 1 product in MES/MOM Implementation Providers market

Managed Security Services

MSSs provide organizations with a variety of management and operational services specific to security technologies and business outcomes for security. Capabilities include security monitoring, detection and response, exposure assessment and management as well as security consulting and security technology implementation. MSSs are delivered in a variety of modes, in the providers’ cloud infrastructure, as consultative engagements or through staff augmentation and on-premises. MSS providers offer a variety of different engagement models. These include heavily customized and consultancy-led models and commoditized technology management-driven experiences.

Capgemini has 1 product in Managed Security Services market

Managed Workplace Services, Europe (transitioning to Outsourced Digital Workplace Services)

Gartner defines managed workplace services (MWS) as a subset of the IT outsourcing (ITO) market. MWS includes traditional end-user outsourcing (EUO) as well as new digital workplace services to provide cloud-first, automated and integrated support to end users. EUO services include: Service desk Desktop/laptop outsourcing services, for both physical and virtual devices Mobility services, to manage mobile devices and tablets MWS is centered on delivering a digital workplace experience that promotes the digital dexterity of end users, boosting employee engagement and agility through a more consumerized work environment, and increasing employee retention.

Capgemini has 1 product in Managed Workplace Services, Europe (transitioning to Outsourced Digital Workplace Services) market

Managed Workplace Services, North America (transitioning to Outsourced Digital Workplace Services)

Gartner defines managed workplace services (MWS) as a subset of the IT outsourcing (ITO) market. MWS includes traditional end-user outsourcing (EUO) as well as new digital workplace services to provide cloud-first, automated and integrated support to end users. EUO services include: Service desk Desktop/laptop outsourcing services, for both physical and virtual devices Mobility services, to manage mobile devices and tablets MWS is centered in delivering a digital workplace experience to end users so organizations can leverage their digital dexterity in the development of new digital business services. The goal is to boost employee engagement and agility through a more consumerized work environment.

Capgemini has 1 product in Managed Workplace Services, North America (transitioning to Outsourced Digital Workplace Services) market

Operational Technology Security

Gartner defines operational technology (OT) as: Hardware and software that detects or causes a change through the direct monitoring and/or control of physical devices, processes and events in asset-centric enterprises, particularly in production and operations. OT security is defined as: The practices and technologies used to protect people, assets and information involved in the monitoring and/or control of physical devices, processes and events. In this market, Gartner has expanded OT security to include OT security services as: Consulting and managed security services deployed with multiple delivery methods to help companies assess, design and manage security strategy and activities for the protection of OT systems.

Capgemini has 1 product in Operational Technology Security market

Oracle Application Services, Worldwide

This market is focused on the full life cycle of Oracle application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the Oracle portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.

Capgemini has 2 products in Oracle Application Services, Worldwide market

Oracle Cloud Application Services, Worldwide

Gartner defines the Oracle Cloud Application Services as only those services associated with the Oracle SaaS products or with Oracle PaaS products being built or supported in conjunction with an Oracle SaaS product. To qualify each project must have an 'anchoring' Oracle SaaS product from at least one of the products / pillars identified in the Oracle Cloud Excellence Implementer program on the Oracle Partner Network website. Currently this is version 3787137 (as below) and consists of the SaaS pillars: CX / EPM / ERP / HCM / SCM.

Capgemini has 1 product in Oracle Cloud Application Services, Worldwide market

Outsourced Digital Workplace Services

Gartner defines Outsourced Digital Workplace Services as the market for managed workplace services that deliver the services, tools, and capabilities to help organizations advance their digital workplace strategy. A digital workplace services strategy is a business strategy that leverages an engaging and intuitive work environment to boost workforce digital dexterity — the ambition and ability to apply technology to improve business capabilities. Although the digital workplace strategy itself cannot be outsourced, organizations can leverage service providers to deliver the transformation and manage the tools and capabilities necessary to transform the employee experience to make it more engaging and increase discretionary effort.

Capgemini has 1 product in Outsourced Digital Workplace Services market

Public Cloud IT Transformation Services

Gartner defines Public Cloud IT Transformation Services as solutions designed to deliver transformational IT outcomes via cloud-native professional and managed application services built exclusively from public hyperscale cloud infrastructure and platform services. Providers that offer professional services and managed services related to the infrastructure operations for one of the hyperscale public cloud providers (Amazon Web Service (AWS), Google Cloud or Microsoft Azure), with the appropriate transformational competency(ies) of the partner program would be considered as part of this market.

Capgemini has 1 product in Public Cloud IT Transformation Services market

SAP Application Services, Worldwide

This market is focused on the full life cycle of SAP application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the SAP portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.

Capgemini has 2 products in SAP Application Services, Worldwide market

SAP S/4HANA Application Services, Worldwide

Gartner defines the SAP S/4HANA Application Services as: assessment, implementation and applications management services. Assessment services are discrete, project based services to assess the impact of either a new SAP S/4HANA implementation or a migration from a legacy platform(s) to SAP S/4HANA. These services include consulting and potentially Proof of Concept, and covers the analysis of all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Implementation services are discrete, project-based implementations of SAP S/4HANA applications without ongoing management responsibilities. These services include consulting, development and integration services, and covers all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Management services are ongoing services focused on SAP S/4HANA applications that are provided as part of a multiyear-based agreement and managed against defined quality metrics.

Capgemini has 1 product in SAP S/4HANA Application Services, Worldwide market

SAP SuccessFactors Service Providers

SAP SuccessFactors provides human capital management (HCM) cloud applications, including core HR, talent management and workforce analytics. SAP SuccessFactors services are life cycle services provided by third-party service providers, focused on adoption and support of SAP SuccessFactors applications. Services included in this market are consulting, implementation and management. SAP SuccessFactors services are procured by HR leaders, IT managers and sourcing managers to standardize, harmonize and modernize HR or talent management systems globally, or as the catalyst to transform the HR operating model. These buyers look for service providers to rapidly implement a cloud-based solution in an agile manner, and to support its operation postimplementation.

Capgemini has 1 product in SAP SuccessFactors Service Providers market

Supply Chain Strategy, Planning and Operations Consulting

Supply chain strategy and planning consulting is a subset of corporate strategy consulting. Gartner defines the latter as “strategic advisory services that analyze risks and opportunities for clients, working with them to develop a detailed strategic roadmap. They focus on cross-functional client issues, including innovation, digital, regulatory, sustainability, growth, transformation, postmerger and postacquisition integration, supply chain management and transfer pricing strategies that precede configuration of ERP or other software”. Supply chain operations consulting is a specialized form of business operations consulting, which Gartner defines as “transformation advisory services that improve quality and efficiency for business operations in an organization. These include process reengineering, improvement, optimization and standardization aligned with business strategy”

Capgemini has 1 product in Supply Chain Strategy, Planning and Operations Consulting market