Gartner defines the non-life-insurance platform market in Europe as composed of offerings that support insurers through a combination of core systems and key technologies focused on customers, partners, data or things. These core platforms include elements such as: Core systems, including core modules for: Policy management, which provides full, end-to-end policy management and issuance functionality — including (but not limited to) quoting, rating, underwriting, policy generation and statistical reporting. Billing management, which supports the entire insurance billing and collections cycle, including (but not limited to) functionality such as electronic bill presentment and payment (EBPP). Claims management, which combines claims administration and business process management (BPM) to support every phase of the end-to-end claims process for non-life insurers, from first notice of loss (FNOL) through settlement and reporting.
Gartner defines the P&C insurance platform market as composed of offerings that include elements such as: Core systems, including core modules for: Policy management, Billing management, Claims management, Data repository, Reporting and analytics, Policyholder portal and apps, Agent portal and apps, Supplier portal and apps, Integration accelerators. A venue such as an app store or marketplace that enables customers to search for, and more easily incorporate, technology, data or services from third-party vendors and insurtechs to extend the capabilities of their P&C core platform.