Content services platforms (CSPs) are integrated platforms that provide content-focused services, repositories, APIs, solutions and business processing tools to support digital business and transformation. Typical CSP use cases include document management, back-office processes, business process applications, records management and team productivity. A CSP has its own repository. CSP services and data may also integrate with external, non-native repositories and applications through prebuilt connectors, API development or prepackaged integrations. CSPs have web, desktop and mobile app interfaces that let users navigate through and work with the different content services. The platforms may also offer prebuilt solutions for vertical and horizontal content processes such as case management, legal matter management, contract management. CSPs are available on-premises, as hosted services, in the cloud (SaaS and/or PaaS) or in hybrid architectures that combine cloud and on-premises storage and/or services.
Electronic signature (e-signature) encompasses a broad category of methods that can be applied to an electronic document to capture intent to sign, consent, and, in varying degrees, provide document authenticity, integrity and nonrepudiation. An e-signature can have the same legal status as a handwritten, wet-ink signature on a paper document when implemented in compliance with the laws or regulations applicable to the parties involved. An e-signature product is expected to offer, support for ad hoc and human-initiated use cases, flexible workflows, Integration with commercial off-the-shelf (COTS) business applications, as well as in-house or custom-built applications via APIs, and document data integration and validation.