4.5
10 Reviews (All time)
Review weighting

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efluid SAS is present in 1 market with 1 product. efluid SAS has 10 reviews with an overall average rating of 4.5.

Utility Customer Information Systems

The utility customer information systems (CIS) market is composed of utility companies seeking software solutions that address utility meter-to-cash (M2C) and customer service business processes. M2C functions covered include: Account management Order processing Product/service management Rate design Billing Credit and collection Accounts receivable Statement preparation Payment processing For customer service, CISs support multiple client interaction channels, such as call centers and interactive voice response/voice response units. They also support various digital engagement channels (social media and, more recently, virtual assistants/chatbots), as well as customer self-service needs.

efluid SAS has 1 product in Utility Customer Information Systems market