Digital Commerce Platforms are the core technology that enables customers to purchase goods and services through an interactive and self-service experience. The platform provides necessary information for customers to make their buy decisions and uses rules and data to present fully priced orders for payment. The platform must have out-of-the-box (OOB) capability or the APIs to support a self-service, interactive commerce experience that includes: storefront, product catalog navigation, product pages, shopping cart, checkout, and customer account. The commerce product must support OOB ability to search for a product, add products to a cart, and fully price an order inclusive of product-level, customer-level, and order-level discounts or promotions. The commerce product must support interoperability with customer, product, content, and order functionality and data via APIs.
Gartner defines Supply Chain Planning Solutions as a platform that provides technology support which allows a company to manage, link, align, collaborate and share its planning data across an extended supply chain. It supports demand creation, detailed supply-side response, strategic and tactical-level planning. A SCP solution is the planning decision repository for a defined end-to-end supply chain and is the environment in which end-to-end integrated supply chains are managed. Core capabilities of SCP solutions are: Demand Planning (e.g. demand forecasting and consensus demand planning); Supply Planning (e.g. inventory planning, replenishment planning, order promising, production planning, production scheduling); and Support for aligning planning decisions across the enterprise and across multiple planning time horizons. Optional capabilities of SCP solutions are: Advanced analytics and AI; Digital Supply Chain Twin; Integrated Business Planning; Continuous Planning; and Supply Chain Segmentation.