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Microsoft is present in 115 markets with 1 product. Microsoft has 52236 reviews with an overall average rating of 4.4.

Access Management

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The access management (AM) market is defined by customers’ needs to establish, enforce and manage runtime access controls for internal and external types of identities, interacting with cloud, modern standards-based web and legacy web applications. An AM vendor provides, at minimum, the following core capabilities: Identity administration of internal and external types of identities, including directory and identity synchronization services; User self-service, including end-user and administrative interfaces for user registration, password management, profile management and delegated administration; A workforce launchpad of applications or application gallery for single sign-on (SSO); Authorization and adaptive access, and support for modern identity protocols like OAuth 2.0; Session management; User authentication methods, including multifactor authentication (MFA), and SSO.

Microsoft has 2 products in Access Management market

Analytics and Business Intelligence Platforms

Analytics and business intelligence (ABI) platforms enable less technical users, including businesspeople, to model, analyze, explore, share and manage data, and collaborate and share findings, enabled by IT and augmented by artificial intelligence (AI). ABI platforms may optionally include the ability to create, modify or enrich a semantic model including business rules.

Microsoft has 2 products in Analytics and Business Intelligence Platforms market

Application Delivery Controllers

The application delivery controller is a key component within enterprise and cloud data centers to improve availability, security and performance of applications. Application delivery controllers (ADCs) provide functions that optimize delivery of enterprise applications across the network. ADCs provide functionality for both user-to-application and application-to-application traffic, and effectively bridge the gap between the application and underlying protocols and traditional packet-based networks. This market evolved from the load-balancing systems that were developed in the latter half of the 1990s to ensure the availability and scalability of websites. Enterprises use ADCs today to improve the availability, scalability, end-user performance, data center resource utilization, security of their applications.

Microsoft has 1 product in Application Delivery Controllers market

Application Development Life Cycle Management

The application development life cycle management (ADLM) tool market focuses on the planning and governance activities of the software development life cycle (SDLC). ADLM products focus on the "development" portion of an application's life. Key elements of an ADLM solution include: software requirements definition and management, software change and configuration management, software project planning, with a current focus on agile planning, work item management, quality management, including defect management. Other key capabilities include: reporting, workflow, integration to version management, support for wikis and collaboration, strong facilities for integration to other ADLM tools.

Microsoft has 2 products in Application Development Life Cycle Management market

Application Development, Integration and Management - Others

Reviews for 'Application Development, Integration and Management - Others'

Microsoft has 9 products in Application Development, Integration and Management - Others market

Application Integration Platforms

"Application integration platforms enable independently designed applications, apps and services to work together. Key capabilities of application integration technologies include: • Communication functionality that reliably moves messages/data among endpoints. • Support for fundamental web and web services standards. • Functionality that dynamically binds consumer and provider endpoints. • Message validation, mapping, transformation and enrichment. • Orchestration. • Support for multiple interaction patterns, content-based routing and typed messages.

Microsoft has 2 products in Application Integration Platforms market

Application Performance Monitoring (Transitioning to Application Performance Monitoring and Observability)

Gartner defines the Application Performance Monitoring and Observability Market as software that enables the observation and analysis of application health & user experience. The targeted roles are IT operations, site reliability engineers, cloud and platform ops, application developers and product owners. These solutions may be offered for self hosted deployment, as a vendor managed hosted environment, or via SaaS.

Microsoft has 2 products in Application Performance Monitoring (Transitioning to Application Performance Monitoring and Observability) market

Application Platforms

Application platforms provide runtime environments for application logic. They manage the life cycle of an application or application component, and ensure the availability, reliability, scalability, security and monitoring of application logic. They typically support distributed application deployments across multiple nodes. Some also support cloud-style operations (elasticity, multitenancy and self-service).

Microsoft has 4 products in Application Platforms market

Application Release Orchestration

Application Release Orchestration (ARO) tools provide a combination of deployment automation, pipeline and environment management, and release orchestration capabilities to simultaneously improve the quality, velocity and governance of application releases. ARO tools enable enterprises to scale release activities across multiple, diverse and multigenerational teams (e.g., DevOps), technologies, development methodologies (agile, etc.), delivery patterns (e.g., continuous), pipelines, processes and their supporting toolchains.

Microsoft has 1 product in Application Release Orchestration market

B2B Gateway Software

B2B gateway software is integration middleware that supports information exchange between your organization and its ecosystem trading partners, applications and endpoints. BGS consolidates and centralizes data and process integration and interoperability between a company's internal applications and external endpoints, such as business partners, SaaS or ecosystems. The BGS market is a composite market that includes pure-play BGS solutions and BGS that is embedded or combined with other IT solutions (for example, ESB suites that support BGS features as services connected to the ESB suite, integration brokerage services, e-invoicing software and networks, application platform suites, electronic data interchange [EDI] translators, and managed file transfer [MFT] technology).

Microsoft has 1 product in B2B Gateway Software market

B2B Marketing Automation Platforms

Gartner defines B2B marketing automation platforms as software that supports lead generation, lead management, lead scoring and lead nurturing activities across multiple marketing channels. The main goal of these systems is to capture, qualify and nurture leads to the point that they are sales-ready, then align them to the appropriate sales team member(s) to drive toward a closed deal. B2B marketing automation platforms assist with data cleansing (by eliminating incomplete or redundant lead information) and lead augmentation (by providing additional data about prospects). B2B marketing automation platforms are designed to primarily support B2B use cases, but they may also be applicable to B2C organizations selling high-consideration products and/or B2B2C models with more complex, indirect sales processes.

Microsoft has 2 products in B2B Marketing Automation Platforms market

BPM-Platform-Based Case Management Frameworks

BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities "out of the box." Work is caselike when each work item — each case — requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.

Microsoft has 1 product in BPM-Platform-Based Case Management Frameworks market

Blockchain Platforms

Blockchain platforms are emerging platforms and, at this point, nearly indistinguishable in some cases from core blockchain technology. They are being used for generalized distributed value exchange, consisting of an expanding list of cryptographically signed, irrevocable transactional records shared by all participants in a network. Each record contains a time stamp and reference links to previous transactions. It is a decentralized state transition machine that manages the life cycle of digitalized assets and immutably records operations in a distributed ledger. A digitalized asset can be any object with explicit or implicit value (such as digital currencies, securities, precious metals, commodities, materials, identity, credentials, patient health records).

Microsoft has 1 product in Blockchain Platforms market

CRM Customer Engagement Center

This market examines the global market for customer service and support applications that enable customer service and support agents to engage customers through their preferred communication channel. It covers a wide range of customer service applications for organizations with customer engagement centers (CECs), ranging from very small (fewer than 20 agents) through average size (50 agents) to very large, and distributed centers (over 10,000 agents). At the heart of a CEC is the need for a CRM application with the customer record (typically including account, contact information, purchase history, service history, and open marketing offers). Its core system function is case management, which can sometimes be referred to as incident management, trouble ticketing or problem resolution. It requires a strong ability to create, split, federate, join, assign and escalate cases, often in a collaborative environment.

Microsoft has 1 product in CRM Customer Engagement Center market

Client Management Tools

End-user computing and support organizations use client management tools (CMTs) to automate endpoint management tasks. CMTs perform the following technical functions: • OS deployment • Hardware and software inventory • Software distribution • Patch management • Configuration management (e.g., scripts) • Security configuration management • Remote control Organizations primarily use CMTs to manage PCs running Microsoft Windows and Apple macOS. Although most organizations still leverage separate management approaches for mobile devices and PCs, unified endpoint management (UEM) supports the convergence of enterprise mobility management (EMM) and CMT functionality. Organizations are increasingly looking for a single vendor and management platform to support PCs and mobile devices.

Microsoft has 1 product in Client Management Tools market

Cloud AI Developer Services

Gartner defines Cloud AI developer services as cloud-hosted services/models that allow development teams to leverage AI models via APIs without requiring deep data science expertise. These hosted models deliver services with capabilities in language, vision and automated machine learning. Services are often available via API access and are typically priced based on the number of API calls. In some cases, services are usable via integrated configuration tools. Examples of these services include natural language understanding, sentiment analysis, image recognition and machine learning model creation.

Microsoft has 1 product in Cloud AI Developer Services market

Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises

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This market covers core financial management suites that provide a view of an enterprise's financial position through automation and process support for any activity that has a financial impact. According to Gartner's definition, core financial management suites include: • The functional areas of general ledger (GL), accounts payable (AP), accounts receivable (AR), fixed assets (FA), project accounting, project costing and project billing. • Financial analytics and reporting capabilities • Basic indirect purchasing functionality. This market focuses solely on core financial management suites that are marketed and sold on a stand-alone basis and delivered as cloud services. It does not cover vendors that sell only a broader ERP suite that includes core financial management applications.

Microsoft has 2 products in Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises market

Cloud Database Management Systems

Gartner defines the cloud database management system (DBMS) market as being that for products from vendors that supply fully provider-managed public or private cloud software systems that manage data in cloud storage. Data is stored in a cloud storage tier (such as a cloud object store, a distributed data store or other proprietary cloud storage infrastructure), and may use multiple data models — relational, nonrelational (document, key-value, wide-column, graph), geospatial, time series and others. These DBMSs reflect optimization strategies designed to support transactions and/or analytical processing for one or more of the following use cases: Traditional and augmented transaction processing, Traditional and logical data warehouse, Data science exploration/deep learning, Stream/event processing, and Operational intelligence This market does not include vendors that only provide DBMSs hosted in infrastructure as a service (IaaS), such as in a virtual machine or container, and managed by the customer.

Microsoft has 11 products in Cloud Database Management Systems market

Cloud ERP for Product-Centric Enterprises

Gartner defines a product-centric cloud ERP suite as a set of loosely coupled products comprising: Operational ERP — supply chain and manufacturing-related functionality such as demand management, order management, material requirements planning (MRP), inventory management, supply chain/direct procurement, manufacturing control capabilities, and distribution/logistics. Financial management functionality (those vendors that provide only financial management as a suite are rated in a separate Magic Quadrant). Purchasing focused on indirect goods, services and capital equipment. HCM — for cost management as well as staffing for operational resources. Specialized, industry-specific modules or applications including, but not limited to, modules such as configure-to-order (CTO) or make-to-order (MTO), and field service management (FSM), or broader application solutions like enterprise asset management (EAM) and product life cycle management (PLM).

Microsoft has 4 products in Cloud ERP for Product-Centric Enterprises market

Cloud HCM Suites for 1,000+ Employee Enterprises

Cloud human capital management (HCM) suites deliver functionality that helps organizations attract, develop, engage, retain and manage their workforces. To varying degrees, these solutions support a variety of HCM capabilities, including: • HR administrative functions • HR service delivery • Talent management • Workforce management This market focuses solely on vendors that actively sell and develop cloud HCM suites on a stand-alone basis to midmarket and large enterprises and covers only vendors that deliver their solutions via either a shared community cloud or a public cloud.

Microsoft has 1 product in Cloud HCM Suites for 1,000+ Employee Enterprises market

Cloud Infrastructure and Platform Services

Cloud computing is a style of computing in which scalable and elastic IT-enabled capabilities are delivered as a service using internet technologies. Gartner defines the cloud infrastructure and platform services (CIPS) market as standardized, highly automated offerings, in which infrastructure resources (e.g., compute, networking and storage) are complemented by integrated platform services. These include managed application, database and functions as-a-service offerings. The resources are scalable and elastic in near-real time and are metered by use. Self-service interfaces, including a web-based user interface (UI) and an API, are exposed directly to the customer. The resources may be single-tenant or multitenant, and can be hosted by a service provider or on-premises in the customer’s data center.

Microsoft has 1 product in Cloud Infrastructure and Platform Services market

Cloud Management Tooling

Cloud management tooling enables organizations to manage hybrid and multicloud (that is, on-premises, public cloud and edge) services and resources. This includes providing governance, life cycle management, brokering and automation for managed cloud infrastructure resources across multiple functional areas. The tooling can be procured and operated by central IT organizations (for example, I&O, cloud center of excellence [CCOE] and platform engineering/operations), or within specific lines of business, and could be deployed on-premises, in a customer’s public cloud account or purchased as a SaaS service.

Microsoft has 1 product in Cloud Management Tooling market

Cloud Storage Gateways

Cloud storage gateways refer to the physical/virtual appliances or installable software that resides in an organization's enterprise data center or public cloud network that provide users and applications seamless access to data stored in a public or private cloud. Users and applications typically read and write data through network file system protocols, such as Server Message Block (SMB) and Network File System (NFS), or through hosts that are connected using internet Small Computer System Interface (iSCSI).

Microsoft has 1 product in Cloud Storage Gateways market

Cloud Workload Protection Platforms

CWPPs are workload-centric security products that protect server workloads in hybrid, multicloud data center environments (see Note 1). CWPPs provide consistent visibility and control for physical machines, virtual machines (VMs), containers and serverless workloads, regardless of location. CWPP offerings protect workloads using a combination of system integrity protection, application control, behavioral monitoring, intrusion prevention and optional anti-malware protection at runtime. CWPP offerings should also include scanning for workload risk proactively in the development pipeline.

Microsoft has 1 product in Cloud Workload Protection Platforms market

Collaborative Work Management

The Collaborative Work Management market consists of vendors offering task-driven workspaces that support business users in work planning and execution. They combine task, project, workflow, and automation capabilities with conversations, content publishing, reporting, analytics, and dashboards. Products in this market are defined by their purpose (work planning and execution), by their target users (nontechnical business users rather than professional project managers or business analysts) and by their broad functionality. CWM tools combine a number of enabling technologies that empower business users to model, coordinate, manage and optimize repeatable and reportable common work activities. They are general platforms that enable business users to fill the gap between free-form collaboration and business or custom applications. CWM tools will also play a crucial role in accelerating business-led democratized delivery, which in turn is a key ingredient of digital transformation.

Microsoft has 1 product in Collaborative Work Management market

Content Collaboration Tools

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Content collaboration tools provide an easy way for employees to use and share content both inside and outside the organizations. Since these tools can be used to collaborate with customers, partners and suppliers, they often provide rich security and privacy controls. Today, much of this functionality also can be found in other tools such as cloud office platforms, workstream collaboration platforms, content services platforms and content services applications. Functional differentiators in dedicated CCTs are difficult to identify.

Microsoft has 1 product in Content Collaboration Tools market

Content Services Platforms

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Content services platforms (CSPs) are integrated platforms that provide content-focused services, repositories, APIs, solutions and business processing tools to support digital business and transformation. Typical CSP use cases include document management, back-office processes, business process applications, records management and team productivity. A CSP has its own repository. CSP services and data may also integrate with external, non-native repositories and applications through prebuilt connectors, API development or prepackaged integrations. CSPs have web, desktop and mobile app interfaces that let users navigate through and work with the different content services. The platforms may also offer prebuilt solutions for vertical and horizontal content processes such as case management, legal matter management, contract management. CSPs are available on-premises, as hosted services, in the cloud (SaaS and/or PaaS) or in hybrid architectures that combine cloud and on-premises storage and/or services.

Microsoft has 1 product in Content Services Platforms market

Conversational Platforms

Conversational platforms can be used by developers to build conversational user interfaces, chatbots and virtual assistants for integration into messaging platforms, social media, SMS, website chat. The offerings include a development platform to build conversational interfaces with strong NLP engines, supporting voice and text input modalities. The platform provides capabilities like dialogue management, multiple chatbots orchestration, training data maintenance.

Microsoft has 1 product in Conversational Platforms market

Core Financial Management Applications

Core financial management applications provide visibility into an enterprise's financial position through automation and process support for any activity that has a financial impact. They include the core functional areas of general ledger (GL), accounts payable, accounts receivable (AR), fixed assets (FA) and project accounting. Our definition also includes basic purchasing functionality (from requisition to purchase order processing) but not strategic sourcing or e-procurement. Core financial management applications are sold as an integrated suite and also provide financial reporting as needed by local and international regulations.

Microsoft has 4 products in Core Financial Management Applications market

Corporate Telephony

The corporate telephony market is evolving from a focus on innovation in proprietary hardware to use of commodity hardware and standards-based software. While most telephony solutions are Internet Protocol (IP)-enabled or IP-PBX solutions, the associated endpoints are a mix of time division multiplexing (TDM) and IP. Corporate telephony platforms focus on high-availability, scalable solutions, which support Session Initiation Protocol (SIP), desktop and soft phone functionality, and the ability to integrate with enterprise IT applications while delivering toll-grade voice quality.

Microsoft has 1 product in Corporate Telephony market

Data Analytics and Intelligence Platforms in Supply Chain

The Data Analytics and Intelligence Platforms in Supply Chain market is composed of solutions which provide descriptive, diagnostic, predictive and prescriptive analytics enhanced with artificial intelligence (AI) and data science (DS) capabilities to support supply chain decision making. These solutions could either be part of a broader supply chain application or a separate encompassing data platform. These solutions facilitate advanced data processing and the delivery of insightful information, predictions and suggestions that are contextually relevant and adaptive to user experiences toward more connected supply chain data.

Microsoft has 2 products in Data Analytics and Intelligence Platforms in Supply Chain market

Data Center - Others

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Microsoft has 1 product in Data Center - Others market

Data Integration Tools

The market for data integration tools includes vendors that offer software products to enable the construction and implementation of data access and data delivery infrastructure for a variety of data integration scenarios. For vendors, the demand for traditional data integration capabilities alongside the demand for innovative solutions requires robust, consistent delivery of highly developed solutions. Similarly, data integration tools interoperate and integrate with master data tools, data governance tools and data quality tools. Examples of this type of interoperability include: • Support for governance and management of data assets • Data acquisition for analytics and business intelligence (BI) and data • Sourcing and delivery of master data in support of master data management (MDM) • Data consistency between operational applications • Interenterprise data sharing.

Microsoft has 2 products in Data Integration Tools market

Data Masking

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The market for DM technologies includes offerings designed to desensitize data in order to protect it against abuses of confidentiality or privacy. These technologies enable organizations to operationally minimize the footprint and propagation of sensitive data (or its viewing) without extensive custom development. Data is masked either before access or at the time of access, depending on the use case’s requirements. The most common use case for DM technologies is the desensitization of data in nonproduction environments.

Microsoft has 2 products in Data Masking market

Data Preparation Tools

Data preparation is an iterative and agile process for finding, combining, cleaning, transforming and sharing curated datasets for various data and analytics use cases including analytics/business intelligence (BI), data science/machine learning (ML) and self-service data integration. Data preparation tools promise faster time to delivery of integrated and curated data by allowing business users including analysts, citizen integrators, data engineers and citizen data scientists to integrate internal and external datasets for their use cases. Furthermore, they allow users to identify anomalies and patterns and improve and review the data quality of their findings in a repeatable fashion. Some tools embed ML algorithms that augment and, in some cases, completely automate certain repeatable and mundane data preparation tasks. Reduced time to delivery of data and insight is at the heart of this market.

Microsoft has 2 products in Data Preparation Tools market

Data Quality Solutions

The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM). Gartner's definition of the market for data quality tools focuses on innovative technologies and approaches intended to meet the needs of end-user organizations in the next 12 to 18 months. As digital business requires innovations in data quality tools, vendors are competing fiercely by enhancing existing capabilities and creating new capabilities in eight key areas: audience, governance, data diversity, latency, analytics, intelligence, deployment and pricing.

Microsoft has 1 product in Data Quality Solutions market

Data Science and Machine Learning Platforms

This market evaluates vendors of data science and machine-learning platforms. These are software products that data scientists use to help them develop and deploy their own data science and machine-learning solutions. More precisely, Gartner defines a data science and machine-learning platform as: A cohesive software application that offers a mixture of basic building blocks essential both for creating many kinds of data science solution and incorporating such solutions into business processes, surrounding infrastructure and products. Machine learning is a popular subset of data science that warrants specific attention when evaluating these platforms.

Microsoft has 4 products in Data Science and Machine Learning Platforms market

Data and Analytics - Others

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Microsoft has 3 products in Data and Analytics - Others market

Desktop as a Service

Desktop-as-a-service solutions provide a virtualized desktop or Windows application experience to workers, entirely from a remote hosted location such as the public cloud. DaaS eliminates the need for businesses to purchase the physical infrastructure associated with virtual desktop infrastructure (VDI) or server-based computing (SBC), instead functioning through subscription- and usage-based payment structures. DaaS includes provisioning, patching and maintenance of the management plane and resources to host workloads. DaaS vendor services do not generally include adding and managing enterprise applications.

Microsoft has 1 product in Desktop as a Service market

Digital Commerce

Digital Commerce Platforms are the core technology that enables customers to purchase goods and services through an interactive and self-service experience. The platform provides necessary information for customers to make their buy decisions and uses rules and data to present fully priced orders for payment. The platform must have out-of-the-box (OOB) capability or the APIs to support a self-service, interactive commerce experience that includes: storefront, product catalog navigation, product pages, shopping cart, checkout, and customer account. The commerce product must support OOB ability to search for a product, add products to a cart, and fully price an order inclusive of product-level, customer-level, and order-level discounts or promotions. The commerce product must support interoperability with customer, product, content, and order functionality and data via APIs.

Microsoft has 1 product in Digital Commerce market

Disaster Recovery as a Service

Gartner defines the disaster recovery as a service (DRaaS) market as a productized service offering in which the provider manages server image and production data replication to the cloud, disaster recovery run book creation, automated server recovery within the cloud, automated server failback from the cloud, and network element and functionality configuration, as needed. Source servers supported must include a combination of both virtual and physical. To be considered DRaaS versus other options that enable do-it-yourself recovery, all elements of the service must be included in the service offering contract between the provider and customer, and offer a standardized SLA for recovery.

Microsoft has 1 product in Disaster Recovery as a Service market

E-Discovery Solutions

E-discovery solutions automate and facilitate the electronic discovery (e-discovery) process, which includes the identification, preservation, collection, processing, review, analysis and production of digital data in support of the common law discovery process in litigation or other investigative proceedings.

Microsoft has 2 products in E-Discovery Solutions market

ERP and Corporate Management - Others

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Microsoft has 1 product in ERP and Corporate Management - Others market

Email Security

Email security refers collectively to the prediction, prevention, detection and response framework used to provide attack protection and access protection for email. Email security spans gateways, email systems, user behavior, content security, and various supporting processes, services and adjacent security architecture. Effective email security requires not only the selection of the correct products, with the required capabilities and configurations, but also having the right operational procedures in place.

Microsoft has 2 products in Email Security market

Embedded Operating Systems

An embedded operating system (OS) is a type of OS that is used in embedded computing devices. The term "embedded" refers to devices that are installed (that is, embedded) as built-in components of a wider system, in which they serve a special, functional purpose. Embedded OSs differ from other types of OSs by their optimized design. Form factors, price points and other parameters of embedded devices set constraints on the OS, for example, in terms of functionality, user interface, memory space and driver support. Consequently, the architectures of embedded OSs tend to be extensively optimized for single-purpose deployment, stripped out of anything that is considered unnecessary for their use. This does not mean that embedded OSs cannot be applied outside of embedded devices. For instance, it is common to see embedded real-time operating systems (RTOSs) being used to handle the baseband functionality in smartphones.

Microsoft has 1 product in Embedded Operating Systems market

Endpoint Detection and Response Solutions

The Endpoint Detection and Response Solutions (EDR) market is defined as solutions that record and store endpoint-system-level behaviors, use various data analytics techniques to detect suspicious system behavior, provide contextual information, block malicious activity, and provide remediation suggestions to restore affected systems. EDR solutions must provide the following four primary capabilities: • Detect security incidents • Contain the incident at the endpoint • Investigate security incidents • Provide remediation guidance

Microsoft has 1 product in Endpoint Detection and Response Solutions market

Endpoint Protection Platforms

An Endpoint Protection Platform (EPP) is a solution deployed on endpoint devices to prevent file-based malware, to detect and block malicious activity from trusted and untrusted applications, and to provide the investigation and remediation capabilities needed to dynamically respond to security incidents and alerts. 

Microsoft has 2 products in Endpoint Protection Platforms market

Enterprise Agile Planning Tools

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Enterprise agile planning (EAP) tools help organizations to make use of agile practices at scale to achieve enterprise-class agile development. This is achieved by supporting practices that are business-outcome-driven, customer-centric, collaborative and cooperative, as well as with continual stakeholder feedback. These tools represent an evolution from project-centric agile tools and traditional application development life cycle management (ADLM) tools. The majority of products in the EAP tools market play into the overall ADLM product set, acting as a hub for the definition and management of work-item tracking.

Microsoft has 1 product in Enterprise Agile Planning Tools market

Enterprise Backup and Recovery Software Solutions

Gartner’s view of the enterprise backup and recovery software solution market is focused on transformational technologies or approaches delivering on the future needs of end users. It is not focused on the market as it is today. Gartner defines the market as follows: Backup and recovery software solutions are designed to capture a point-in-time copy (backup) of an enterprise workload and write the data out to a secondary storage device for the purpose of recovering this data in case of loss. The solution can be offered as an appliance, as software only or as a vendor-managed service offering.

Microsoft has 1 product in Enterprise Backup and Recovery Software Solutions market

Enterprise Business Process Analysis Tools

EBPA is the discipline of business and process modeling aimed at transforming and improving business performance with an emphasis on cross-viewpoint, cross-functional analysis to support strategic and operational decisions.EBPA is based on the principles of collaboration, short-cycle delivery, lightweight but robust modeling, and model governance. The two key principles of EBPA are “see the whole” and “understand the value network.” The former is the basis for model ontology, which expands understanding beyond just process. The latter involves the cross-division, cross-business element of the organization and the connection to external constituents such as clients, suppliers, business partners and ecosystems. EBPA tools are of interest to business architects, enterprise architects, process architects, process analysts and process owners looking to transform and/or optimize their process-related outcomes.

Microsoft has 1 product in Enterprise Business Process Analysis Tools market

Enterprise Information Archiving

Enterprise information archiving (EIA) solutions are designed for archiving data sources to a centralized platform to satisfy information governance requirements, including regulatory and/or corporate governance and privacy; improve data accessibility; surface new data insights; and gain operational efficiencies. There are several core capabilities of this market. They include archiving digital communication content, such as email, workstream collaboration, instant messaging (IM) and SMS; classifying data and enabling retention management of archive content; creating a searchable index of content; and providing basic tools for e-discovery and supervision.

Microsoft has 1 product in Enterprise Information Archiving market

Enterprise Integration Platform as a Service

Gartner defines enterprise integration platform as a service (EiPaaS) as a combination of integration technology functionalities that are delivered as a suite of cloud services and designed to support enterprise-class integration initiatives. An EiPaaS provider offers high availability, disaster recovery, security, SLAs and technical support. It also enables users to develop and execute multiple integration scenarios by providing support for multiple personas. The EiPaaS vendor must fully manage platform operations, patching and upgrades. EiPaaS offerings are public, stand-alone products that subscribers use directly, as opposed to integration capabilities embedded in another offering (such as a SaaS application or application PaaS).

Microsoft has 1 product in Enterprise Integration Platform as a Service market

Enterprise Low-Code Application Platforms

An Enterprise Low-code application platform (LCAP) provides rapid application development and deployment using low-code and no-code techniques such as declarative, model-driven application design and development together with the simplified one-button deployment of applications. An LCAP typically creates metadata and interprets that metadata at runtime and abstracts the underlying server infrastructure for ease of use; many also allow optional procedural programming extensions. LCAP supports: • UI capabilities via responsive web and mobile apps • Orchestration or choreography of pages, business process, and decisions or business rules • Built-in database • "One button" deployment of applications

Microsoft has 1 product in Enterprise Low-Code Application Platforms market

Enterprise Mobility Management Suites

Enterprise mobility management suites provide policy and configuration management tools for applications and content, based on smartphone operating systems. The market has evolved from previous-generation mobile device management products that lacked application and content management. IT leaders now see the potential to leverage mobility to better run, grow and transform their organizations. They are using mobility management suites to deliver IT support to mobile end users and to maintain security policies.

Microsoft has 1 product in Enterprise Mobility Management Suites market

Enterprise Networking and Communications - Others

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Microsoft has 1 product in Enterprise Networking and Communications - Others market

Enterprise Social Networking Applications

Enterprise social networking applications facilitate, capture and organize open conversations and information sharing between individual workers and groups within an organization. In addition to capabilities that support conversations and information sharing, they can keep track of the network of relationships between participants (via social graphs), in order to deliver a personalized stream of updates about events or conversations to individuals (via news feeds and activity streams). These applications help people find out about each other, have discussions, share information and generally interact. Interaction occurs either at a one-to-one level, or in groups, teams, communities and networks, and in the context of structured or unstructured business activities.

Microsoft has 1 product in Enterprise Social Networking Applications market

Enterprise Video Content Management

Enterprise video content management (EVCM) comprises products intended to manage and facilitate the delivery of one-to-any, on-demand or live video across internet protocols. It may also include associated network services - content delivery networks (CDN) or enterprise content delivery networks (ECDN) - intended to facilitate the delivery of video. EVCM serves workers and customers who need to watch - and workers who need to share - videos.

Microsoft has 1 product in Enterprise Video Content Management market

Event Stream Processing

The event stream processing (ESP) platform market consists of software systems that perform real-time or near-real-time computations on streaming event data. They execute calculations on unbounded input data continuously as it arrives, enabling immediate responses to current situations and/or storing results in files or databases for later use. Examples of input data include clickstreams, customer orders, payments, insurance claims, social media postings, images, video, emails and other documents, and market data feeds, as well as sensor data from physical assets, such as mobile devices, machines and vehicles.

Microsoft has 2 products in Event Stream Processing market

Field Service Management

Field service management (FSM) is a discrete market within the broader customer service and support software market. Field service providers (FSPs) typically dispatch technicians to remote locations to provide installation, repair or maintenance services for equipment or systems. They may manage, maintain and monitor these assets under a predefined service or maintenance contract. FSM products operate across multiple communication channels: websites, supply chain solutions, third-party service-brokering solutions and analytics. FSM applications provide capabilities to: manage demand, plan work, inform and enable technicians, debrief work orders, and perform analysis and integration.

Microsoft has 4 products in Field Service Management market

Full Life Cycle API Management

Gartner defines the full life cycle application programming interface (API) management market as the market for software that supports all stages of an API’s life cycle, namely planning and design, implementation and testing, deployment and operation, and versioning and retirement. Central to full life cycle API management offerings’ capabilities is support in the following functional areas: Developer portals: A self-service catalog of APIs for enabling, marketing to, and governing ecosystems of developers who produce and consume APIs. API gateways: Runtime management, security and usage monitoring for APIs. Policy management and analytics: Security configuration, API mediation and API usage analytics. API design and development: A meaningful developer experience and tools for designing and building APIs, and for API-enablement of existing systems. API testing: From basic mock testing to advanced functional, performance and security testing of APIs.

Microsoft has 1 product in Full Life Cycle API Management market

Global CDN

Gartner defines “content delivery networks” as highly distributed edge-based cloud delivery platforms that provide the following functionality: content acceleration, API caching, image optimization, streaming video delivery, web application and perimeter security, and edge compute and storage. CDN providers deploy tens to hundreds of caching, storage and compute nodes in owned and third-party data center locations via public and private Internet Protocol networks.

Microsoft has 1 product in Global CDN market

HTAP-Enabling In-Memory Computing Technologies

A hybrid transaction/analytical processing (HTAP) architecture is best enabled by in-memory computing (IMC) techniques and technologies to enable analytical processing on the same (in memory) data store that is used to perform transaction processing. By removing the latency associated with moving data from operational databases to data warehouses and data marts for analytical processing, this architecture enables real-time analytics and situation awareness on live transaction data as opposed to after-the-fact analysis on stale data. IMC technologies support a single, low-latency-access, in-memory data store capable of processing high volumes of transactions.

Microsoft has 2 products in HTAP-Enabling In-Memory Computing Technologies market

Hadoop Distributions

Hadoop distributions are used to provide scalable, distributed computing against on-premises and cloud-based file store data. Distributions are composed of commercially packaged and supported editions of open-source Apache Hadoop-related projects. Distributions provide access to applications, query/reporting tools, machine learning and data management infrastructure components. First introduced as collections of components for any use case, distributions are now often delivered as part of a specific solution for data lakes, machine learning or other uses. They subsequently grow into additional, expanded roles, competing with both older technologies like database management systems (DBMSs) and newer ones like Apache Spark.

Microsoft has 3 products in Hadoop Distributions market

Hyperconverged Infrastructure Software

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Hyperconverged infrastructure (HCI) software provides virtualized compute, storage, networking and associated (cloud) management — from a single instantiation running on server hardware. Core capabilities for HCI software are virtual compute, storage and networking, using a scale-out, shared-nothing architecture combined with unified, “single pane of glass” management for these virtual resources. Additional core capabilities include local, direct-attached storage (DAS) in each node; enterprise-grade, high availability (HA) and mobility, for both compute and storage; enterprise-grade data services (e.g., deduplication, compression and erasure coding); and some level of choice in server and network hardware.

Microsoft has 1 product in Hyperconverged Infrastructure Software market

IT Infrastructure Monitoring Tools

ITIM tools capture the health and resource utilization of IT infrastructure components no matter where they reside (for example, in a data center, at the edge, infrastructure as a service [IaaS] or platform as a service [PaaS] in the cloud). This enables I&O leaders to monitor and collate the availability and resource utilization metrics of physical and virtual entities, including servers, containers, network devices, database instances, hypervisors and storage. Notably, these tools collect data in real time and perform historical data analysis or trending of the elements they monitor.

Microsoft has 1 product in IT Infrastructure Monitoring Tools market

IT Infrastructure and Operations Management - Others

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Microsoft has 3 products in IT Infrastructure and Operations Management - Others market

IT Process Automation

The IT process automation (ITPA) tool market is composed of solutions that automate IT processes (with increasing cross-functional organizational requirements) to improve operational efficiency, mitigate operational risk, reduce costs, offset the negative effects of complexity and improve standards enforcement. ITPA tools function primarily at the IT services level. They coordinate the execution of work, sequence the timing of subordinate workflow and scripts, and orchestrate the delivery of multiple tasks and services across different IT groups and models.

Microsoft has 2 products in IT Process Automation market

IT Service Management Tools

ITSM tools help infrastructure and operations (I&O) organizations manage the consumption of IT services, the infrastructure that supports the IT services, and the IT organization’s responsibility in delivering business value with these services. These are most heavily used by IT service desks and IT service delivery functions to support the tasks and workflows for processes including incident, request, problem, change, service level, knowledge, and configuration management.

Microsoft has 1 product in IT Service Management Tools market

Identity Governance and Administration

IGA tools manage digital identity and access rights across multiple systems. To accomplish this, IGA tools aggregate and correlate disparate identity and access rights data that is distributed throughout the IT landscape to enhance control over user access. IGA tools have evolved over the years to support a broad and deep range of capabilities.

Microsoft has 1 product in Identity Governance and Administration market

Industrial IoT Platforms

Gartner defines the market for industrial Internet of Things (IIoT) platforms as a set of integrated software capabilities. These capabilities span efforts to improve asset management decision making, as well as operational visibility and control for plants, depots, infrastructure and equipment within asset-intensive industries. These efforts also occur within related operating environments of those industries. The IIoT platform may be consumed as a technology suite or as an open and general-purpose application platform, or both in combination. The platform is engineered to support the requirements of safety, security and mission criticality associated with industrial assets and their operating environments. The IIoT platform software that resides on devices — such as, controllers, routers, access points, gateways and edge computing systems — is considered part of a distributed IIoT platform.

Microsoft has 1 product in Industrial IoT Platforms market

Information-Centric Endpoint and Mobile Protection

Information-centric security products focus on content, more than device, and apply encryption and authentication to block file access and movement from unauthorized people or circumstances. Endpoint systems are porous, mistakenly sharing data is easy, and users can be careless. Information-centric security is the last line of defense for data when firewalls, anti-malware tools, best practices and other traditional defenses fail. The scope of this market is the protection of stored information, commonly referred to as data at rest. The protection of data at rest in some ways takes precedence, because the interconnectedness of today’s systems often undermines network protections. In other words, high-value information should be protected “at rest” to prevent the risk of a breach caused by an unexpected data in motion event.

Microsoft has 1 product in Information-Centric Endpoint and Mobile Protection market

Insider Risk Management Solutions

Gartner defines insider risk management (IRM) as the tools and capabilities to measure, detect and contain undesirable behavior of trusted accounts within the organization. In response to a recognized need to minimize the effects of unwanted activity within the organization and key partners, security and risk management leaders have to mitigate risk. This market consists of tools and solutions to monitor the behavior of employees, service partners and key suppliers working inside the organization, and to evaluate whether behavior falls within expectations of role and corporate risk tolerance. Insider risk may involve errors, fraud, theft of confidential or commercially valuable information, or the sabotage of computer systems.

Microsoft has 1 product in Insider Risk Management Solutions market

Insight Engines

Insight engines apply relevancy methods to describe, discover, organize and analyze data. This allows existing or synthesized information to be delivered proactively or interactively, and in the context of digital workers, customers or constituents at timely business moments. Products in this market use connectors to crawl and index content from multiple sources. They index the full range of enterprise content, from unstructured content such as word processor and video files through to structured content, such as spreadsheet files and database records. Various "pipelines" are used to preprocess content according to type, and to derive from it data that can be indexed for query, extraction and use via a range of touchpoints. Insight engines differ from search engines in terms of capabilities that enable richer indexes, more complex queries, elaborated relevancy methods, and multiple touchpoints for the delivery of data (for machines) and information (for people).

Microsoft has 4 products in Insight Engines market

Integrated Development Environment (IDE) Software

Integrated Development Environment software provides an interface to write code facilitating application development. IDEs provide programmers with tools to design, build, test, and debug software programs in a graphical user interface (GUI). The user can write and edit source code in the code editor. The compiler in the IDEs translates the source code into an executable language for the computer. The debugger helps examine the code to detect and solve any issues or bugs. Some of the IDEs have advanced features like refactoring, code search, data visualization, continuous integration and continuous deployment (CI/CD) tools.

Microsoft has 1 product in Integrated Development Environment (IDE) Software market

Integration Software as a Service

Integration software as a service (iSaaS) packages are cloud-based integration tools that provides either prepackaged or easily configurable integration flows that are aimed at helping non-IT business users and even consumers to address simple application and data integration issues. These offerings are typically cloud-hosted, targeted at citizen integrator and easy to use. They provide an intuitive user experience that generally includes the ability to configure prepackaged integrations and create new integration flows by mapping predefined endpoints (SaaS applications, cloud services, abstracted APIs, social networks, mobile apps and "things") via simple "if/then"-type modeling.

Microsoft has 1 product in Integration Software as a Service market

IoT Platforms

Enterprises are increasingly connecting a broad variety and number of IoT endpoints to access data from and better manage physical assets that are relevant to their business. Typical IoT-enabled business objectives include traditional benefits, such as improved asset optimization, as well as new business opportunities and revenue models, such as subscribed-to services (versus owned assets). An IoT platform is an on-premises software suite or a cloud service (IoT platform as a service [PaaS]) that monitors and may manage and control various types of endpoints, often via applications business units deploy on the platform. The IoT platform usually provides (or provisions) Web-scale infrastructure capabilities to support basic and advanced IoT solutions and digital business operations.

Microsoft has 1 product in IoT Platforms market

Managed Hybrid Cloud Hosting, Asia/Pacific

Gartner defines managed hybrid cloud hosting (MHCH) as a standardized, productized offering that combines a cloud-enabled system infrastructure platform — consisting of a pool of compute, network and storage hardware — with cloud infrastructure framework software to facilitate self-service and rapid provisioning. In addition to offering this service from cloud infrastructure located in its own data center, the provider must offer a choice of using a hyperscale public infrastructure as a service (IaaS) provider or an Asian country-specific, large-scale IaaS provider. The infrastructure platform should be located both in a service provider's data center for the cloud-enabled system infrastructure (CESI) platform and in an Asia country for the public IaaS platform. It also requires the use of a standardized deployment across all service provider customers and leverages a single codebase.

Microsoft has 1 product in Managed Hybrid Cloud Hosting, Asia/Pacific market

Master Data Management CDS

Master data management (MDM) of customer data solutions are software products that: Support the global identification, linking and synchronization of customer information across heterogeneous data sources through semantic reconciliation of master data. Create and manage a central, persisted system of record or index of record for customer master data. Enable the delivery of a single, trusted customer view to all stakeholders, to support various business initiatives. Support ongoing master data stewardship and governance requirements through workflow-based monitoring and corrective-action techniques. Are agnostic to the business application landscape in which they reside; that is, they do not assume or depend on the presence of any particular business application(s) to function.

Microsoft has 1 product in Master Data Management CDS market

Master Data Management Solutions

Master Data Management (MDM) solutions are enterprise software products that: • Support the global identification, linking and synchronization of master data across heterogeneous data sources through semantic reconciliation of master data. • Create and manage a central, persisted system of record or index of record for master data. • Support the four MDM hub implementation styles, as defined by Gartner. • Enable generation and delivery of a trusted version of one or more subject areas to all stakeholders, in support of various business initiatives. • Support ongoing master data stewardship and governance requirements through workflow-based monitoring and corrective-action techniques. • Are agnostic to the business application landscape in which they reside • Can be implemented by end-user organizations without having to make use of required professional.

Microsoft has 1 product in Master Data Management Solutions market

Meeting Solutions

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Meeting solutions are real-time collaboration applications and associated endpoints that support interactions over a network between participants for team work, presentations, training and webinars. Some vendors segment their product lines to target and scale to one or several of those use cases, while others offer broad solutions that work for many purposes. Enterprise offerings in this market perform equally well for workers in meeting spaces, at their desks or when mobile, with integrated voice, video, messaging and content sharing. Organizations with complex needs typically have meeting solutions for internal use — for collaboration, learning and internal communication — that are separate from those for external use in sales or marketing. Such complex needs can result in running meeting solutions from more than one vendor. Complete meeting solutions enable richness of information and interaction by combining messaging, content and screen sharing, video and audio.

Microsoft has 4 products in Meeting Solutions market

Metadata Management Solutions

Metadata management is about an organization’s management of its data and information assets. Metadata describes the various facets of an information asset that can improve its usability throughout its life cycle. Enterprise metadata management (EMM) encompasses the roles, responsibilities, processes, organization and technology necessary to ensure that the metadata across the enterprise adds value to that enterprise’s data. EMM is different to metadata management, which only operates at the level of a single program, project or initiative; EMM works across all. The market for metadata management solutions comprises vendors that include one or many metadata management capabilities such as • Metadata repositories • Business glossary • Data lineage • Impact analysis • Rules management • Semantic • Metadata ingestion and translation

Microsoft has 1 product in Metadata Management Solutions market

Mobile Application Management

Gartner defines a mobile application management (MAM) tool as an on-premises or SaaS tool specifically designed for the license management, distribution, securing and life cycle management of apps for mobile device platforms. Thus, MAM tools provide integration with public app store payment and licensing mechanisms (such as Apple's Volume Purchase Program [VPP]), an enterprise app store, and the ability to set policies related to security, usage and ongoing management for apps or groups of apps. At minimum, a MAM product supports native and HTML 5 apps. Many also support a variety of popular hybrid app architectures, which may be highly desirable based on a particular client's needs.

Microsoft has 1 product in Mobile Application Management market

Mobile Data Protection Solutions

Gartner defines mobile data protection (MDP) products and services as software security methods that enforce confidentiality policies by encrypting data, and then defending access to that encrypted data on the mass storage systems of end-user workstations. These storage systems include the primary boot drive of a workstation, additional system drives and removable devices used for portability. Storage technologies affected by MDP include magnetic hard-disk drives (HDDs), solid-state drives (SSDs), self-encrypting drives (SEDs), flash drives and optical media. Several methods allow MDP products to delegate all or part of the encryption process to be accomplished by hardware elements, including the CPU and drive controller, and to native capabilities in the OS. Some vendors also have protection capabilities for network storage, and a few also support cloud-based storage environments as an extension to the desktop.

Microsoft has 1 product in Mobile Data Protection Solutions market

Multiexperience Development Platforms

A multi-experience development platform (MXDP) is a product or suite of products that offers professional developers (and potentially including citizen developers) an integrated set of front-end development tools and back-end services that enable scalable development of fit-for-purpose apps across digital touchpoints--including custom mobile apps, responsive web and PWAs, immersive, and conversational app support.

Microsoft has 1 product in Multiexperience Development Platforms market

Network Firewalls

Network firewalls secure traffic bidirectionally across networks. Although these firewalls are primarily deployed as hardware appliances, clients are increasingly deploying virtual appliance firewalls, cloud-native firewalls from infrastructure as a service (IaaS) providers, and firewall as a service (FWaaS) offerings hosted directly by vendors. Capabilities of network firewalls include: Application awareness and control Intrusion detection and prevention Advanced malware detection Logging and reporting

Microsoft has 1 product in Network Firewalls market

Network Performance Monitoring

The Network Performance Monitoring (NPM) market consists of tools that leverage a combination of data sources to provide a holistic view of how networks (including corporate on-premises, cloud, multicloud, hybrid and other networks) are performing. Data sources include: Network-device-generated traffic data Raw network packets Network-device-generated health metrics and events NPM tools provide diagnostic workflows and forensic data to identify the root causes of performance degradations — increasingly through the adoption of advanced technology, such as artificial intelligence (AI) or machine learning algorithms (ML). Finally, based on network-derived performance data, NPM tools provide insight into the quality of the end-user experience.

Microsoft has 1 product in Network Performance Monitoring market

Office Productivity Solutions - Others

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Microsoft has 4 products in Office Productivity Solutions - Others market

Operational Technology Security

Gartner defines operational technology (OT) as: Hardware and software that detects or causes a change through the direct monitoring and/or control of physical devices, processes and events in asset-centric enterprises, particularly in production and operations. OT security is defined as: The practices and technologies used to protect people, assets and information involved in the monitoring and/or control of physical devices, processes and events. In this market, Gartner has expanded OT security to include OT security services as: Consulting and managed security services deployed with multiple delivery methods to help companies assess, design and manage security strategy and activities for the protection of OT systems.

Microsoft has 1 product in Operational Technology Security market

Project and Portfolio Management

PPM software providers covered under this market definition aim to support the selection, planning and execution of a variety of different work packages or containers, including, but not limited to, traditional projects. They often fold in collaboration and communication capabilities and allow work teams and project offices to report, monitor and identify course correction in resource-intensive project and work environments. Providers included in this market offer these capabilities directly through their own products, but frequently recognize that specific integration points may also be needed to connect niche tools or data sources. The PPM capabilities identified as essential or critical include: • Project demand management • Project planning and management • Time management • Resource management • Resource capacity planning • Project portfolio management • Project collaboration • Program management • Reporting services • Security and user management • Integration • Usability

Microsoft has 5 products in Project and Portfolio Management market

Public Cloud Container Services

While container technology can enable much faster application deployment, deploying the requisite underlying technical components can be challenging for many organizations. To fill that void, many public cloud providers offer container services (CaaS) that can offload the need for infrastructure and operations (I&O) teams to build and support container infrastructure. These public cloud services have all of the normal public cloud IaaS features (for example, self-service, scalability, elasticity for computing, storage, and network resources) and an abstraction layer that enables developers' and operations personnel's productivity through container technology.

Microsoft has 1 product in Public Cloud Container Services market

Public Cloud Storage Services, Worldwide

Public cloud storage is infrastructure as a service (IaaS) that provides block, file, object and hybrid cloud storage services delivered through various protocols. The services are stand-alone, but often used in conjunction with compute and other IaaS products. The services are priced based on capacity, data transfer and/or number of requests. The services provide on-demand storage capacity and self-provisioning capabilities. Stored data exists in a multitenant environment, and users access that data through the block, network and REST protocols provided by the services.

Microsoft has 5 products in Public Cloud Storage Services, Worldwide market

Rapid Mobile App Development Tools

Rapid mobile app development (RMAD) tools are a class of coding-optional tools that enable nonprogrammers to build mobile apps to support, at a minimum, iOS and Android devices. These tools offer high productivity for developers and nondevelopers alike through a variety of approaches that both automate and abstract app development efforts, including drag-and-drop editors, code generation and orchestration, model-driven development, virtualization, business process mapping, component assembly, app configuration and forms construction.

Microsoft has 1 product in Rapid Mobile App Development Tools market

Robotic Process Automation

Robotic process automation (RPA) tools perform "if, then, else" statements on structured data, typically using a combination of user interface (UI) interactions or by connecting to APIs to drive client servers, mainframes or HTML code. An RPA tool operates by mapping a process in the RPA tool language for the software "robot" to follow, with runtime allocated to execute the script by a control dashboard.

Microsoft has 1 product in Robotic Process Automation market

Sales Force Automation

Gartner defines sales force automation (SFA) as systems that support the automation of sales activities, processes and administrative responsibilities for organizations' sales professionals. Gartner considers SFA to be foundational technology, implemented to automate an organization's core sales processes. The core functionalities of the SFA market include: • Account, contact and opportunity management • Sales activity management • Sales forecasting • Mobile applications • Reporting • Partner relationship management (PRM) • Platform capabilities

Microsoft has 2 products in Sales Force Automation market

Security Information and Event Management

Gartner defines the security and information event management (SIEM) market by the customer’s need to analyze event data in real time for early detection of targeted attacks and data breaches, and to collect, store, investigate and report on log data for incident response, forensics and regulatory compliance. SIEM technology aggregates event data produced by security devices, network infrastructure, systems and applications. The primary data source is log data, but SIEM technology can also process other forms of data, such as network telemetry. Event data is combined with contextual information about users, assets, threats and vulnerabilities. The data may be normalized, so that events, data and contextual information from disparate sources can be analyzed for specific purposes, such as network security event monitoring, user activity monitoring and compliance reporting. The technology provides real-time analysis of events for security monitoring, query and long-range analytics for historical analysis.

Microsoft has 1 product in Security Information and Event Management market

Security Service Edge

Security service edge (SSE) secures access to the web, cloud services, and private applications. Capabilities include access control, threat protection, data security, security monitoring, and acceptable use control enforced by network-based and API-based integration. SSE is primarily delivered as a cloud-based service and may include on-premises or agent-based components.

Microsoft has 1 product in Security Service Edge market

Security Solutions - Others

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Microsoft has 3 products in Security Solutions - Others market

Security Threat Intelligence Products and Services

TI products and services deliver knowledge, information and data about cybersecurity threats and other cybersecurity-related issues. The output of these products and services aim to provide or assist in the curation of information about the identities, motivations, characteristics and methods of threats, commonly referred to as tactics, techniques and procedures (TTPs). The intent is to enable better decision making and improve security technology capabilities to reduce risk and the chance of being compromised.

Microsoft has 1 product in Security Threat Intelligence Products and Services market

Server Virtualization

Server virtualization abstracts an underlying infrastructure layer (networking, storage, compute [including memory]). In doing so, it improves hardware utilization, workload portability, automation and availability. Server virtualization is most often associated with general-purpose/industry-standard server workloads in data center environments. In reality, server virtualization incorporates multiple technologies, spans locations from public cloud to edge, and supports initiatives for both cloud-native transformation and infrastructure modernization. It includes hardware- and software-based technologies.

Microsoft has 1 product in Server Virtualization market

Service-Centric Cloud ERP Solutions

Gartner defines a service-centric ERP suite as comprising: Financials, HCM and indirect procurement (administrative ERP) PSA — includes project planning and resourcing, project management, and project accounting and billing Specialized industry-specific modules or applications — for example, grant management in higher education and public sectors A service-centric ERP suite must provide at least financial management functionality from administrative ERP and either PSA or industry-specific modules for at least one service-centric industry. Optionally, the vendor may provide other administrative ERP capabilities (such as HCM and indirect procurement).

Microsoft has 1 product in Service-Centric Cloud ERP Solutions market

Social Analytics Applications

Social analytics is the process of collecting, measuring, analyzing and interpreting the results of interactions and associations among people, topics and ideas from social media sources. This market examines social analytics solutions covering social filtering, text analytics, sentiment analysis, image analysis and public-facing social media analytics. It focuses on solutions that derive at least 60% of their revenue from software versus solutions that are mainly based on consulting services.

Microsoft has 1 product in Social Analytics Applications market

Social Software in the Workplace

The market for social software in the workplace includes software products that support people working together in teams, communities or networks. These products can be tailored to support a variety of collaborative activities. Buyers are looking for virtual environments that can engage participants to create, organize and share information, and encourage them to find, connect and interact with each other. Business use of these products ranges from project coordination within small teams or homogeneous groups, to information exchange between employees across an entire organization.

Microsoft has 8 products in Social Software in the Workplace market

Software Test Automation

The software test automation market offers tools, technologies, components and services that together constitute the critical elements of automated testing. It includes tools for performing static code analysis, functional testing, and load and performance testing in an automated way. These tools enable an organization to design, develop, maintain, manage, execute and analyze automated tests for applications running on different platforms (including desktop, web, mobile and server). They can run automated tests by driving the user interface (UI) of an application (known as UI test automation), or interact with the application through an application programming interface (API test automation) or communication protocol.

Microsoft has 1 product in Software Test Automation market

Structured Data Archiving and Application Retirement

The structured data archiving and application retirement market is identified by an array of technology solutions that manage the life cycle of application-generated data and accommodate corporate and regulatory compliance requirements. Application-generated data is inclusive of databases and related unstructured data. SDA solutions focus on improving the storage efficiency of data generated by on-premises and cloud-based applications and orchestrating the retirement of legacy application data and their infrastructure. The SDA market includes solutions that can be deployed on-premises, and on private and public infrastructure, and includes managed services offerings such as SaaS or PaaS.

Microsoft has 1 product in Structured Data Archiving and Application Retirement market

Supply Chain Planning Solutions

Gartner defines Supply Chain Planning Solutions as a platform that provides technology support which allows a company to manage, link, align, collaborate and share its planning data across an extended supply chain. It supports demand creation, detailed supply-side response, strategic and tactical-level planning. A SCP solution is the planning decision repository for a defined end-to-end supply chain and is the environment in which end-to-end integrated supply chains are managed. Core capabilities of SCP solutions are: Demand Planning (e.g. demand forecasting and consensus demand planning); Supply Planning (e.g. inventory planning, replenishment planning, order promising, production planning, production scheduling); and Support for aligning planning decisions across the enterprise and across multiple planning time horizons. Optional capabilities of SCP solutions are: Advanced analytics and AI; Digital Supply Chain Twin; Integrated Business Planning; Continuous Planning; and Supply Chain Segmentation.

Microsoft has 1 product in Supply Chain Planning Solutions market

Unified Communications

All unified communications (UC) solutions are intended principally to improve user productivity and enhance business processes that relate to communications and collaboration. Gartner defines UC solutions — equipment, software and services — as offerings that facilitate the use of multiple enterprise communications methods to achieve those aims. UC solutions integrate communications channels (media), networks and systems, as well as IT business applications, and, in some cases, consumer applications and devices. UC offers the ability to significantly improve how individuals, groups and companies interact and perform. The UC solutions that enterprises deploy range from stand-alone suites from single vendors, to integrated applications and platforms from multiple vendors. UC is often deployed to extend and add functionality to established communications investments.

Microsoft has 3 products in Unified Communications market

Unified Communications as a Service, Worldwide

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Gartner defines unified communications as a service (UCaaS) as a cloud-delivered service that provides many of the same functions as premises-based unified communications (UC) solutions. The core capabilities of UCaaS offerings include those in the following areas: Telephony Meetings Messaging Software apps (formerly software clients) Communication APIs and SDKs Adjacent services

Microsoft has 3 products in Unified Communications as a Service, Worldwide market

Unified Endpoint Management Tools

Gartner defines unified endpoint management (UEM) as a tool that provides agent and agentless management of computers and mobile devices through a single console. Modern UEM tools: Provide a user-centric view of devices across device platforms Offer agent and/or agentless management through native Windows 10, macOS and Chrome OS controls Offer agentless management through native Apple iOS/iPad OS and Google Android controls Aggregate telemetry and signal from identities, apps, connectivity and devices to inform policy and related actions Aggregate and analyze technology performance and employee experience data Integrate with identity, security and remote-access tools to support zero-trust access and contextual authentication, vulnerability, policy, configuration, and data management Manage nontraditional devices, including Internet of Things (IoT) devices, wearables and rugged handhelds

Microsoft has 1 product in Unified Endpoint Management Tools market

User Authentication

User authentication provides real-time corroboration of an identity claim by a person accessing an organization’s assets. It is foundational to network, application and data security, because it reduces fraud, mitigates account takeover (ATO) and other identity risks, and addresses regulatory requirements. Tools in this market enable or provide one or more credential-based or signal-based authentication methods that can augment or replace legacy passwords for employees, contingent workers, partners, suppliers, business or retail customers, or citizens in one or more use cases.

Microsoft has 4 products in User Authentication market

Value Stream Delivery Platforms

Value stream delivery platforms provide fully integrated capabilities that enable continuous delivery of software. These capabilities may include planning, version control, continuous integration, test automation, release orchestration, continuous deployment (and rollback), monitoring, security testing and analyzing value stream metrics. VSDPs integrate with infrastructure and compliance automation tools to automate infrastructure deployment and policy enforcement. VSDPs are extensible by design and integrate with other tools to fill gaps in software delivery management. Gartner’s definition of VSDP does not describe a system that cobbles together disparate DevOps tools. Instead, VSDPs provide preintegrated capabilities that enhance productivity, collaboration, communication and business outcomes for product teams via interactions among the platform components.

Microsoft has 1 product in Value Stream Delivery Platforms market

Virtual Private Networks

Virtual private networks (VPNs) are products and services used to achieve security and confidentiality for data in motion by means of encryption and access controls. Solutions may be implemented in software on end-user devices, servers and appliances. They may be purpose-built as dedicated systems, and/or built-in virtual constructs in cloud infrastructure. Security can be applied to communications that originate within devices and servers, and at various boundaries, including gateways and firewalls (FWs). In the case of virtual environments and multitenant architectures, VPN communications may occur within a server hosting the equivalent of several sites and tenants.

Microsoft has 2 products in Virtual Private Networks market

Vulnerability Assessment

The vulnerability assessment (VA) market is made up of vendors that provide capabilities to identify, categorize and manage vulnerabilities. These include unsecure system configurations or missing patches, as well as other security-related updates in the systems connected to the enterprise network directly, remotely or in the cloud.

Microsoft has 1 product in Vulnerability Assessment market

Warehouse Management Systems

Gartner defines a warehouse management system (WMS) as "a software application that helps manage the operations of a warehouse or distribution center (DC)." WMS applications offer capabilities such as receiving, put-away, stock locating, inventory management, cycle counting, task interleaving, wave planning, order allocation, order picking, replenishment, packing, shipping, labor management and automated materials-handling equipment interfaces. These systems incorporate mobile devices along with bar code and, possibly, RFID scanning/sensing to form the transactional foundation of a WMS. Gartner includes integrated functionality what we refer to as extended WMS capabilities as components of a WMS evaluation. These include labor management, slotting, yard management, voice picking, parcel manifesting, value-added services, light manufacturing/kitting and third-party logistics (3PL) billing. We do not, however, consider stand-alone solutions in these areas as part of this market

Microsoft has 1 product in Warehouse Management Systems market

Web Application and API Protection

Gartner defined Web Application and API Protection (WAAP) as the evolution of the web application firewall market (WAF), expanding WAF capabilities to four core features: WAF, DDoS protection, bot management and API protection. WAAP development started with cloud-delivered WAF services that were easier to deploy, and from the start bundled WAF with DDoS protection. Slowly, the WAF market evolved to offer more than basic capabilities for bot management and API protection. 2019 marked a tipping point with four vendors acquiring specialized bot mitigation providers. During 2020, Gartner observed improvements related to API security features availability, but also more stringent enterprises’ requirements related to the four core WAAP features.

Microsoft has 2 products in Web Application and API Protection market

Workstream Collaboration

The workstream collaboration (WSC) market consists of products that deliver a conversational workspace based on a persistent group chat. Products in this market are primarily used to organize, coordinate, and execute outcome-driven teamwork such as that associated with the project- or process-related activities. Secondary uses can include ad hoc collaboration and community discussions.

Microsoft has 1 product in Workstream Collaboration market