Enterprise mobility management suites provide policy and configuration management tools for applications and content, based on smartphone operating systems. The market has evolved from previous-generation mobile device management products that lacked application and content management. IT leaders now see the potential to leverage mobility to better run, grow and transform their organizations. They are using mobility management suites to deliver IT support to mobile end users and to maintain security policies.
Gartner defines unified endpoint management (UEM) as a tool that provides agent and agentless management of computers and mobile devices through a single console. Modern UEM tools: Provide a user-centric view of devices across device platforms Offer agent and/or agentless management through native Windows 10, macOS and Chrome OS controls Offer agentless management through native Apple iOS/iPad OS and Google Android controls Aggregate telemetry and signal from identities, apps, connectivity and devices to inform policy and related actions Aggregate and analyze technology performance and employee experience data Integrate with identity, security and remote-access tools to support zero-trust access and contextual authentication, vulnerability, policy, configuration, and data management Manage nontraditional devices, including Internet of Things (IoT) devices, wearables and rugged handhelds