4.2
6 Reviews (All time)
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Optiva is present in 1 market with 1 product. Optiva has 6 reviews with an overall average rating of 4.2.

CSP Customer Management and Experience Solutions

Gartner defines customer management and experience solutions as part of business support systems (BSS) solutions for CSPs, and as commercial off-the-shelf software solutions that address CSPs’ all customer-facing operational requirements. This includes managing customer channels, customer information, incidents, products, pricing, quotes and offers, order and partner management. CM&X solutions are typically part of the BSS solutions and often work together with revenue management and monetization solutions as part of a complete BSS stack

Optiva has 1 product in CSP Customer Management and Experience Solutions market