Gartner's view of the market is focused on transformational technologies or approaches delivering on the future needs of end users. It is not focused on the market as it is today. This Magic Quadrant evaluates the leading service providers' ability to deliver DCO/HIMS globally. DCO/HIMS is composed of the following (see the definitions below): · Data Center Outsourcing Services · Managed Services for Traditional Data Center Environments · Mainframe managed services · ERP hosting managed services · Managed Servers and Network equipment · Managed Services for Hosted and Private cloud Infrastructure · Managed Services for Public Cloud and Edge Environments · Hybrid infrastructure managed services (HIMS) · Data center consolidation and transformation services · Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services.
Reviews for 'Enterprise Networking and Communications - Others'
Gartner defines managed hybrid cloud hosting (MHCH) as a standardized, productized offering that combines a cloud-enabled system infrastructure platform — consisting of a pool of compute, network and storage hardware — with cloud infrastructure framework software to facilitate self-service and rapid provisioning. In addition to offering this service from cloud infrastructure located in its own data center, the provider must offer a choice of using a hyperscale public infrastructure as a service (IaaS) provider or an Asian country-specific, large-scale IaaS provider. The infrastructure platform should be located both in a service provider's data center for the cloud-enabled system infrastructure (CESI) platform and in an Asia country for the public IaaS platform. It also requires the use of a standardized deployment across all service provider customers and leverages a single codebase.
The managed IoT connectivity service market enables connectivity, data collection and analysis, and additional decision services that are necessary for connected solutions, including: Connections can use various technologies. Connections can be cellular (2G, 3G, 4G/LTE and 5G), satellite, LPWA networks (3GPP and non-3GPP) and managed field-area networks (FANs). Public hot spots are not part of the scope. Managed IoT connectivity services also enable businesses and IoT providers to collect, analyze and interact with data streams, thus providing businesses with the ability to monitor, manage and control (manually and through automation) assets associated with business processes. Additionally, managed IoT connectivity services may encompass integrated and managed IT infrastructure and systems, operational technology (OT) infrastructure and systems, software, network services (connectivity), and IT services.
Managed mobility services (MMS) encompass the IT and business process services provided by external service providers (ESPs) required to plan, procure, provision, activate, manage and support mobile devices, mobile network services, related mobile management systems, mobile applications and application stores. For this market, "devices" include smartphones, tablets and purpose-built field service equipment with embedded connectivity. This market pertains to both corporate-liable devices, and individual-liable, or "bring your own device" (BYOD), users.
This market consists of providers of globally available managed SD-WAN services. These providers operationally manage customers' SD-WAN products, which are physical appliances or software instances that are either enterprise-owned or included with the service. Managed SD-WAN products typically reside on the customer's premises, are governed by an SLA and are priced on a monthly recurring basis. Providers offer managed SD-WAN services independently of, or in conjunction with, WAN transport, although the services must include a single point of contact (SPOC) for management inclusive of WAN transport.
MSSs provide organizations with a variety of management and operational services specific to security technologies and business outcomes for security. Capabilities include security monitoring, detection and response, exposure assessment and management as well as security consulting and security technology implementation. MSSs are delivered in a variety of modes, in the providers’ cloud infrastructure, as consultative engagements or through staff augmentation and on-premises. MSS providers offer a variety of different engagement models. These include heavily customized and consultancy-led models and commoditized technology management-driven experiences.
Gartner defines the network service global market as the delivery of fixed corporate networking services with worldwide coverage. Services that this market evaluates include established global network services and emerging global network service categories, as follows: WAN services, predominantly managed hybrid WANs, cloud connectivity, Session Initiation Protocol (SIP) trunking, managed software-defined WAN (SD-WAN) services, network on-demand services, NFV services and vCPE.
Cloud managed service providers (MSPs) offer managed and professional services on major public cloud platforms, including Alibaba Cloud, Amazon Web Services (AWS), Google Cloud Platform (GCP), IBM Cloud, Microsoft Azure, Oracle Cloud and Tencent Cloud. Cloud MSPs offer a broad range of services, including consulting and advisory, agile application development, migration, automation, cloud brokerage, and managed services. MSPs must offer a cloud management platform (CMP) that can support multiple public cloud platforms.
Gartner defines unified communications as a service (UCaaS) as a cloud-delivered service that provides many of the same functions as premises-based unified communications (UC) solutions. The core capabilities of UCaaS offerings include those in the following areas: Telephony Meetings Messaging Software apps (formerly software clients) Communication APIs and SDKs Adjacent services